Q: wireless keyboard buttons number One & Two not working

Hi, Bay Boy.  

Thank you for visiting Apple Support Communities.  

I understand that keys on your wireless keyboard aren't functioning.  Here are a couple troubleshooting articles that I would go through for this issue.  

Your keyboard has one or more keys that don't respond

Use the Keyboard Viewer to test whether the keyboard keys are responding correctly when they are pressed.

1. Choose System Preferences from the Apple menu, then select Language & Text.
2. Select Input Sources.
3. Select the Keyboard & Character Viewer checkbox.
4. Enable the input source for the keyboard layout you're testing by selecting the checkbox next to it.
5. Make sure that "Show Input menu in menu bar" is enabled.
6. Choose Show Keyboard Viewer from the Input menu in the menu bar.  
7. The Keyboard Viewer showing the keyboard layout appears on your display.
8. Type the key on the keyboard that doesn’t respond and see if the corresponding key highlights on the Keyboard Viewer. If it does, that key is functioning correctly.

Notes:

• If the mouse keys feature in the Universal Access System Preferences pane is enabled, many of the keyboard keys may not respond as expected.
• If issues persist, try starting up your Mac in single-user mode to see whether a software issue is causing the issue.

If your Apple wireless mouse, keyboard, or trackpad aren‘t working as expected

OS X El Capitan: If keys on your keyboard don’t work

Cheers

Bay Boy, 

Thanks for the follow-up.  Since you are still experiencing the issue, I think the best option would be to reach out to us via phone for further assistance.  

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