Why is it when I call someone on my 5s iOS 9.2.1 thet cant hear me?

Once I updated my 5s to iOS 9.2.1 I can't be heard when I call people. my phone isn't muted and I've checked all the settings and still nothing. I've even restarted my phone but nothing works. Any help?

iPhone 5s, iOS 9.2.1

Posted on Jan 27, 2016 6:31 PM

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3 replies

Jan 28, 2016 2:17 PM in response to flyering

Hi flyering,




Thanks for using the Apple Support Communities. I'm sorry to hear you have been having this issue with your iPhone since your recent update. If you continue to have issues being heard on phone calls, you may find the troubleshooting steps outlined in the following article helpful:




If you can't hear a person on a call or voicemail or if the sound isn't clear on your iPhone - Apple Support


Edit: Apologies, that is the incorrect doc; I meant to post this one:


Get help with the microphones on your iPhone, iPad, and iPod touch - Apple Support



Regards

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Why is it when I call someone on my 5s iOS 9.2.1 thet cant hear me?

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