bought a iphone 4s from a friend a couple of months ago and had to reset everything on it today. the person i got phone from does not remember her apple id or password. so what can i do now

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bought a iphone 4s from a friend a couple of months ago and had to reset everything on it today. the person i got phone from does not remember her apple id or password. so what can i do now

iPhone 4S, iOS 7.1

Posted on Jan 27, 2016 7:33 PM

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Answer 1

Kappy

Level 10

362,017 points

Jan 27, 2016 7:41 PM in response to rebanicole

Return it and get your money refunded. Without those items the phone is useless.

It requires the Apple ID and password of the previous owner. If you don't have it and cannot get it, then the device is useless to you. Return it for a refund if you can.

Find My iPhone Activation Lock

In the future check first before buying second hand: How to check for Activation Lock before buying a used iPhone.

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