HT204053: Sign in with your Apple ID on a new device
Learn about Sign in with your Apple ID on a new deviceQ: bought a iphone 4s from a friend a couple of months ago and had to reset everything on it today. the person i got phone from does ... bought a iphone 4s from a friend a couple of months ago and had to reset everything on it today. the person i got phone from does not remember her apple id or password. so what can i do now more
-
All replies
-
Helpful answers
-
Jan 27, 2016 7:41 PM in response to rebanicoleby Kappy,Return it and get your money refunded. Without those items the phone is useless.
It requires the Apple ID and password of the previous owner. If you don't have it and cannot get it, then the device is useless to you. Return it for a refund if you can.
Find My iPhone Activation Lock
In the future check first before buying second hand: How to check for Activation Lock before buying a used iPhone.