carmelinamattoo

Q: Wanting to reset my security questions but it will not allow me

Hey ,

Dont know if anyone can help me but i need help!!

i'm trying to reset my security questions and is not coming uo with the reset buttom when i click to change my questions

what can i do?

itunes

Posted on Jan 28, 2016 2:23 AM

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Q: Wanting to reset my security questions but it will not allow me

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  • by jeffd55,

    jeffd55 jeffd55 Jan 29, 2016 9:03 AM in response to carmelinamattoo
    Community Specialists
    Jan 29, 2016 9:03 AM in response to carmelinamattoo

    Hello carmelinamattoo,

     

    Thank you for using Apple Support Communities. 

     

    I see that you are looking to reset your Apple ID security questions. To do that you need to follow these steps:

    Set up or change your security questions

    1. Sign in to your Apple ID account page.
    2. In the Security section, click Edit.
    3. If you already have security questions, you'll be asked to answer them before you continue. Forgot the answers?
    4. Click Change Questions. If you need to set them up, click Add Security Questions.
    5. Choose your new security questions, then enter the answers.
    6. Add and verify a rescue email address.

    It's very important to remember the answers to your security questions to avoid being locked out of your account. And make sure you add and verify your rescue email address. If you forget the answers to your security questions, you'll need a rescue email address to help you reset them.

    About Apple ID security questions

     

    Best regards.