when I try to search the internet iphone safari shuts off
Just recently, when I try and type an internet search on my iphone 6, the screen reverts back to front page. It won't allow me to search with safari? Any help out there?
iPhone 6, iOS 9.2.1
User profile for user:
pedro d
User level:
Community Specialist
Hello there, rwporterjr.
It sounds like you're having performance issues with Safari, including that the app quits unexpectedly. The following Knowledge Base article offers up some great applicable steps to try when having issues with any application performing unexpectedly:
If an app you installed unexpectedly quits, stops responding, or won’t open
Restart the app
Close the app and open it again.
Restart your device
Turn your device off and back on.
Check for iOS and app updates
Make sure that you're using latest version of iOS.
Additionally you can also clear Safari history and cache by using the information found in this article:
Safari web settings on your iPhone, iPad, and iPod touch
Clear information from your device
To clear your history and cookies from Safari in iOS 8 or later, tap Settings > Safari > Clear History and Website Data. In iOS 7 or earlier, tap Clear History and tap Clear Cookies and Data.
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Clearing your history, cookies, and browsing data from Safari won't change your AutoFill information.
Thanks for reaching out to Apple Support Communities.
Cheers.