The Topper
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Q: Safari problems after El Capitan latest update

Safari slow in opening websites and clicking on the"Show Top Websites" icon resulkts in the spinning beach ball.  Requires several more clicks of mouse for the top sites screen to open.

iMac, OS X El Capitan (10.11.3)

Posted on Jan 28, 2016 4:40 AM

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The Topper

Q: Safari problems after El Capitan latest update

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  • Helpful answers

  • by thunderzzz,Helpful

    thunderzzz thunderzzz Jan 29, 2016 2:59 AM in response to The Topper
    Level 6 (8,379 points)
    Notebooks
    Jan 29, 2016 2:59 AM in response to The Topper

    Try to reset Safari settings:

    1.Open Safari

    2. Click on Safari menu at the top(to the right from the Apple logo)

    3. Select preferences/privacy tab

    4. Click on Remove all website data

    5. Close Safari.

    Delete Safari cache files:

    1. Click on finder

    2. Look for GO menu at the top

    3. click on GO and hold down the option key. This will show user library folder.

    4. Click on Library and look for Caches folder

    5. In caches folder open com.apple.Safari folder

    6. Move to trash Cache.db file.


  • by BobHarris,Helpful

    BobHarris BobHarris Jan 29, 2016 2:59 AM in response to The Topper
    Level 6 (19,662 points)
    Mac OS X
    Jan 29, 2016 2:59 AM in response to The Topper

    I know of 2 issues with Safari in El Capitan

    1) ESET anti-virus interferes with Safari (maybe other anti-virus interfere as well).

    2) The Safari search bar is not working correctly (both Macs and iOS devices).

    <http://9to5mac.com/2016/01/27/safari-on-ios-and-mac-crashing-today-for-many-user s-bug-related-to-safari-suggestions/>

  • by The Topper,

    The Topper The Topper Jan 29, 2016 2:58 AM in response to thunderzzz
    Level 1 (0 points)
    Jan 29, 2016 2:58 AM in response to thunderzzz

    For some strange reason - the problem has gone this morning!  Was about to try your suggestion but when I went into Safari the problem had gone (so far) - don't know why because I rebooted a couple of times yesterday and it still didn't work.  Many thanks anyway - I'll keep a note of your resetting Safari details.

  • by Atreas Palmyris,

    Atreas Palmyris Atreas Palmyris Oct 19, 2016 1:22 AM in response to thunderzzz
    Level 1 (8 points)
    Mac OS X
    Oct 19, 2016 1:22 AM in response to thunderzzz

    I am afraid that didn't work at all !

    Safari keeps crashing despite most remedies posted so far!

    It's just highly frustrating as Apple ignores probably thousands of posts regarding this problem...

  • by tygb ,

    tygb tygb Oct 19, 2016 2:00 AM in response to The Topper
    Level 2 (418 points)
    Mac OS X
    Oct 19, 2016 2:00 AM in response to The Topper

    Hello !

                  Before following the steps make sure if any anti virus is running , please uninstall  , spinning beach ball occurs due to kernel panics , third party software that has been installed , to stop SBBOD , safe mode is used .To sort out safari issues :

    Please go to go folder and type : ~/Library

    Find folders caches , cookies , saved application state , select all contents of them and move to trash .

    Click on safari folder and select all contents except book marks ( as you must be using ) and move to trash .

    Also logs contents could be emptied .

     

    Make sure , internet plug -ins , input methods are empty .

     

    Restart the computer & empty the trash .

    Fresh contents will be recreated .

    Thanks !