iTunes Freezing

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Level 1

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iTunes Freezing

Using iTunes 12.3.2.35. OS X El Capitan 10.11.2

This unfortunately persistent problem was at bay for several months, but has recently returned.

If iTunes is in anything other than "songs" view, the program will freeze with the spinning beach ball very soon after opening. Most particularly this happens when trying to add tracks to the library. The program always opens in "artists" view, which is the worst in this respect. A freeze is inevitable.

Opening with wi-fi "off" keeps the problem at bay. That seems to be a poor solution, however.

I have no "smart" playlists. Podcasts, Internet Radio, Apple Music Connect and Shared Libraries are all disabled. iCloud music library is enabled. I have a lot of music not purchased from iTunes, which I listen via an iPhone.

Thanks for your help.

iPhone 6 Plus, iOS 8.4

Posted on Jan 28, 2016 9:14 AM

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Answer 1

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Limnos

Level 10

411,193 points

Jan 28, 2016 9:57 AM in response to Jman25

It sounds to me like a network speed issue, but that's a guess. Apple assumes everybody has flawless high bandwidth connections and if you are using iCloud you pretty much have to. I can't suggest specifics but if you can do something such as hardwire your computer to the Internet you may be able to see if it is network stalling that is a problem.

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Answer 2

Jan 28, 2016 9:03 PM in response to Limnos

It worked for me to turn wi-fi off. The iTunes app immediately closed. Thanks for the idea!

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Answer 3

Jman25 Author

Level 1

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Jan 29, 2016 9:58 AM in response to Limnos

Its not a network speed issue. Mine usually exceeds 100 mbps, and I often am sitting within 10 feet of the router.

iTunes often is consuming an inordinate amount of resources. This was happening previously. It stopped for awhile, probably after an update, but has seemed to return.

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Answer 4

Jman25 Author

Level 1

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Feb 6, 2016 8:21 AM in response to Jman25

iTunes is using 98% of CPU when it goes into spinning beach ball mode. Happens in Artist View, which where it is upon opening.

Force quite, re-open and switch immediately to Songs View, iTunes is at less than 10% of CPU.

What is up with Artist View that it consumes so many resources? The pretty pictures?

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