animary30

Q: HI, I am unable to login to FaceTime and iCloud on my Mac Pro ?

HI, I am unable to login to FaceTime and iCloud on my Mac Pro ?

MacBook Pro with Retina display, OS X El Capitan (10.11.3)

Posted on Jan 28, 2016 9:10 AM

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Q: HI, I am unable to login to FaceTime and iCloud on my Mac Pro ?

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  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Jan 28, 2016 9:14 AM in response to animary30
    Level 6 (8,217 points)
    Notebooks
    Jan 28, 2016 9:14 AM in response to animary30

    We need much more information to give you specific help. Tell us step-by-step, in detail what your actions are.

     

    Tell us a Story

    - with a beginning, a middle and end. We need to understand everything that you know and have experienced.

    If this issue is new, tell us what immediately preceded its onset - add software, upgrade or update? New equipment?

     

    Quoted from  Apple's "How to write a good question"

       To help other members answer your question, give as many details as you can.

    • Include your product (device) name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
    • Provide the version numbers of your operating system and relevant applications, for example "OS X 10.4.11" or "Safari 4.1.3".
    • Describe the problem, and include any details about what seems to cause it.
    • List any troubleshooting steps you've already tried, or temporary fixes you've discovered.

     

    For a detailed "coaching", please see the User Tips Help us to help you on these forums and Writing an effective Apple Support Communities question

     

    "Keep It Short and Simple" - Take your time... but be thorough - ÇÇÇ

  • by turingtest2,

    turingtest2 turingtest2 Jan 28, 2016 9:14 AM in response to animary30
    Level 10 (88,349 points)
    Apple TV
    Jan 28, 2016 9:14 AM in response to animary30

    Try FaceTime for Mac: Troubleshooting FaceTime - Apple Support

     

    If you've enabled two-step verification for your account you may also need to generate an app-specific password. See Using app-specific passwords - Apple Support.

     

    tt2