reivaxtilburg
Level 1 (6 points)

Q: Carplay not working on my iPhone6 ios 9.2.1 and the VW GTE Passat Discover Pro 2016

i tried everything possible to get my iPhone6 working with Carplay on the Discover Pro.

Changed Simcard

Bluetooth on and off, unpaired etc.

reset iphone6 via iTunes and configured as new iPhone

Tried different original apple lightning cables, one even provided by Apple support Netherlands

Tried resetting factory defaults of appconnect on the Discover Pro

 

When i connect an other iPhone6s it works immediately.

 

tried the same settings of the 6s that does work, still the iPhone6 is not working with Carplay.

Here a video of the procedure showing it does not work. After all these option i tried

http://youtu.be/3ARj7osDfM8

 

Apple support escalated the issue to apple support engineers, a week ago, i called 2 times to get an answer, but they are still looking into it they say.

 

I Tried every option lots of Carplay enthousiasts told me to try, but my iPhone6 ios 9.2.1 does not work with Carplay on the Discover Pro.

 

and yes the discover pro is running the latest firmware, and works as a charm with a 6s using the original apple cable. But my 6 not..

 

waiting on Apple support...

iPhone 6, iOS 9.2.1, Carplay not working

Posted on Jan 28, 2016 10:30 AM

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reivaxtilburg

Q: Carplay not working on my iPhone6 ios 9.2.1 and the VW GTE Passat Discover Pro 2016

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  • by reivaxtilburg,

    reivaxtilburg reivaxtilburg Mar 31, 2016 1:50 PM in response to DerDrache
    Level 1 (6 points)
    Mar 31, 2016 1:50 PM in response to DerDrache

    Been on the road testing some more, but connection got lost whilst leaving the usb connected shutting down the car, exiting and reentering and starting up again, had to reset both units blabla as we know, but waiting for a proper boot up sure looks a bit more stable, not so many crashes as upon connecting is immediately. Thanks for that!

     

    got a mail from apple support that in any case we have to wait for updates of VW and Apple, it is up to the gods...

  • by reivaxtilburg,

    reivaxtilburg reivaxtilburg Apr 7, 2016 12:03 AM in response to DerDrache
    Level 1 (6 points)
    Apr 7, 2016 12:03 AM in response to DerDrache

    Been testing some more, it just is unstable as ****, even through a complete boot it keeps crashing lots and lots of times. Complete car is going back to VW until it is fixed, they simply do nothing if you wait.

     

    I will post the pictures of the Firmware Version i tested on where it was 100% stable and the version on my Discover Pro unit, where carplay constantly crashes. For the world to see and developers at VW Germany and Apple to learn. VW called me and they want the car back for a Firmware check tomorrow, fingers crossed.

    GolfVariant DiscoverPro.jpgPassatVariantGTEDiscoverPro.PNG

  • by rgomez,

    rgomez rgomez Aug 16, 2016 8:44 AM in response to DerDrache
    Level 1 (8 points)
    iPhone
    Aug 16, 2016 8:44 AM in response to DerDrache

    I have also this problem on a Jetta TDI 2016 (MK6, in México).

     

    One of the first things I did, some months ago, was to unpair the Bluethoot completely. My iPhone doesn't connect via Bluethoot to the car anymore. But I still have this problem happen to me at least once a week.

     

    I have had this happen since getting the car, on November 2015. I have tried with different cables, and with all the iOS versions that have been released since. I'm running now on iOS 10b6. In all cases the behavior is more or less the same. With no apparent reason from the outside, there are times where AppConnect won't connect to the iPhone, and maybe once every 3 times, the head unit will freeze and reboot itself at some point on the "reading USB device, connecting to iPhone, unable to connect" cycle.

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