Crashing when I restart computer

I stopped my computer from crashing when I used safari. However when ever I go to restart my MacBook Pro before it starts the restart process it crashes. Is there a way to track this down to remove or some kind of quick fix?

MacBook Pro, OS X Mavericks (10.9.5)

Posted on Jan 28, 2016 3:55 PM

Reply
10 replies

Jan 30, 2016 10:13 AM in response to Baby-Boomer-USofA

I did as you stated above. The computer still crashes once I hit the restart from the restart menu not the actual window that opens up after selecting. Once I hit the restart from the menu, the computer freezes and then crashes about 1 second later. Once it turns on it let me know in several different languages that the computer shut off improperly. It also randomly crashes on its own when you have a few applications open and running at the sometime.


Is the somewhere else I can look to track down the file causing this issue?

Jan 30, 2016 3:50 PM in response to jamescrjr

Disconnect all devices from your comp. Run Apple Hardware Test. And for good measure: CLICKY CLICK---> EtreCheck & copy/paste your report. ”EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.”

















User uploaded file

Feb 1, 2016 2:31 PM in response to Baby-Boomer-USofA

As far as I know I can't run this on my Mac.


This code keeps coming up after the crash and I think this may be the issue. Does this seem to make sense?


Anonymous UUID: BDF73404-E0C9-9DEC-83F0-97AC6C36D00C



Mon Feb 1 16:36:44 2016

panic(cpu 2 caller 0xffffff7fadb07eaa): "AGC GPU REGISTER RESTORE FAILED : rdar://7254528, VendorID invalid"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.6.22/src/Appl eMuxControl/kext/AGCPowerManagement.cpp:1114

Backtrace (CPU 2), Frame : Return Address

0xffffff816fd63de0 : 0xffffff802c023139

0xffffff816fd63e60 : 0xffffff7fadb07eaa

0xffffff816fd63ea0 : 0xffffff7fadb0a650

0xffffff816fd63ec0 : 0xffffff802c4b4c57

0xffffff816fd63f20 : 0xffffff802c04a57a

0xffffff816fd63fb0 : 0xffffff802c0d7c67

Kernel Extensions in backtrace:

com.apple.driver.AppleMuxControl(3.6.22)[32862231-50BC-3AF6-87A2-703321AE4F90]@ 0xffffff7fadafc000->0xffffff7fadb0ffff

dependency: com.apple.driver.AppleGraphicsControl(3.6.22)[AA46D551-BE0F-33DA-93A3-8F46197BB 36F]@0xffffff7fadae3000

dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7fac985000

dependency: com.apple.iokit.IOPCIFamily(2.9)[96B2C1FB-5CF4-3F49-AECF-530084C81DC9]@0xffffff 7fac6c1000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[44D1D375-32BF-3BD0-BC6F-9372C142BCB2]@0 xffffff7fac7a5000

dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[80899285-3952-30DA-A0F9-357C51E104 CF]@0xffffff7fadaf7000



BSD process name corresponding to current thread: kernel_task



Mac OS version:

13F1603



Kernel version:

Darwin Kernel Version 13.4.0: Wed Mar 18 16:20:14 PDT 2015; root:xnu-2422.115.14~1/RELEASE_X86_64

Kernel UUID: 8B1A8FD1-2344-36C0-A7F5-D9D485A995FA

Kernel slide: 0x000000002be00000

Kernel text base: 0xffffff802c000000

System model name: MacBookPro8,2 (Mac-94245A3940C91C80)



System uptime in nanoseconds: 840617217272

last loaded kext at 443829155150: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7fae823000, size 65536)

last unloaded kext at 558527036074: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7faccbf000, size 65536)

loaded kexts:

com.karios.driver.DuetDisplay 1

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 100.14.34

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleHDA 2.6.3f7

com.apple.iokit.IOBluetoothSerialManager 4.2.7f5

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleMikeyDriver 2.6.3f7

com.apple.kext.AMDFramebuffer 1.2.4

com.apple.AMDRadeonX3000 1.2.4

com.apple.kext.AMD6000Controller 1.2.4

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f5

com.apple.driver.AppleIntelHD3000Graphics 8.2.4

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleMuxControl 3.6.22

com.apple.driver.AppleMCCSControl 1.2.5

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleIntelSNBGraphicsFB 8.2.4

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleThunderboltIP 1.1.2

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleIRController 325.7

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.iokit.SCSITaskUserClient 3.6.7

com.apple.driver.XsanFilter 404

com.apple.driver.AppleUSBHub 683.4.0

com.apple.iokit.IOAHCIBlockStorage 2.6.0

com.apple.driver.AppleSDXC 1.5.2

com.apple.driver.AirPort.Brcm4331 700.20.22

com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2

com.apple.driver.AppleFWOHCI 5.0.2

com.apple.driver.AppleAHCIPort 3.0.5

com.apple.driver.AppleUSBEHCI 660.4.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 217.92.1

com.apple.driver.DspFuncLib 2.6.3f7

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.7fc2

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.kext.triggers 1.0

com.apple.iokit.IOAcceleratorFamily 98.26

com.apple.kext.AMDSupport 1.2.4

com.apple.AppleGraphicsDeviceControl 3.6.22

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f5

com.apple.driver.AppleHDAController 2.6.3f7

com.apple.iokit.IOHDAFamily 2.6.3f7

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.AppleGraphicsControl 3.6.22

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleSMBusController 1.0.12d1

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.IOPlatformPluginFamily 5.7.1d6

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOSurface 91.3

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOBluetoothFamily 4.2.7f5

com.apple.driver.AppleSMC 3.1.8

com.apple.driver.AppleThunderboltDPInAdapter 3.1.7

com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5

com.apple.driver.AppleUSBMultitouch 240.10

com.apple.iokit.IOUSBHIDDriver 660.4.0

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 656.4.1

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.driver.AppleThunderboltNHI 2.0.1

com.apple.iokit.IOThunderboltFamily 3.3.1

com.apple.iokit.IOAHCISerialATAPI 2.6.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7

com.apple.iokit.IOUSBUserClient 660.4.2

com.apple.iokit.IO80211Family 640.36

com.apple.iokit.IOEthernetAVBController 1.0.3b4

com.apple.driver.mDNSOffloadUserClient 1.0.1b5

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOAHCIFamily 2.6.5

com.apple.iokit.IOUSBFamily 686.4.1

com.apple.driver.AppleEFINVRAM 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.11.2

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 373

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 23

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.pthread 1

Model: MacBookPro8,2, BootROM MBP81.0047.B2A, 4 processors, Intel Core i7, 2 GHz, 10 GB, SMC 1.69f4

Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB

Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x859B, 0x435438473353313333394D2E4D3136464544

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 5.2.7f4 15858, 3 services, 15 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: ST9500325ASG, 500.11 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Hub

USB Device: IR Receiver

Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1

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Crashing when I restart computer

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