Issues with Beats Studio Wireless headphones on Macbook Pro

Hello there, deanomac23.

It sounds like you're having some output issues with your Beats Studio Wireless Headphones. Great job so far with the troubleshooting steps you have done. One step to try would be to unpair your headphones and then pair them again with your MacBook Pro. The following Knowledge Base article offers up some step-by-step instructions:

MAC ISSUES WITH BLUETOOTH

MAC ISSUES WITH BLUETOOTH

Having trouble connecting your Apple products to Beats via Bluetooth? Follow these steps:

1. Disable Bluetooth on any devices linked to your Beats
2. Open the Bluetooth menu from System Preferences on your Mac
3. Select your Beats from the list of found devices and remove it
4. Activate pairing on your Beats
5. Check the LED lights to ensure it’s in pairing mode
6. Go back to the Mac Bluetooth menu and select your Beats device

   On OS X 10.8, you'll need to select your Beats as your audio device under Bluetooth Preferences

7. You’re paired! But you may need to reconnect. Select your Beats in the Bluetooth menu and choose Use as Audio Device (stereo).

Audio will now stream properly through your Beats. If you’re still stuck, try restarting your Mac.

For product-specific information, view Bluetooth tips for the:

Studio Wireless

Thanks for reaching out to Apple Support Communities.

Kind Regards.

Hello again, deanomac23.

Thanks for the follow up. Due to the nature of your issue or question, it may be best if we get you in contact with someone who can look into this further. You may find more information by using another one of Apple's support resources - https://getsupport.apple.com

Cheers.

Thank you so much!! My sound was terrible on my Beats and I was so worried that they were broken! Once I did this It fixed them!