Q: FaceTime on Mac does not ring
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Jan 28, 2016 9:07 PMby gail from maine,Is your Mac being used when you are getting the FaceTime calls? Or is it closed? I know on my Macbook Air, if it is open and being used at the time the call comes in, I get a Banner Notification and a sound (that is what I have set up for FaceTime in Notifications). If my Mac is closed, then if I hear the call coming in on my phone, and open my Mac, the FaceTime icon bounces, and the notification is immediately sent with the option to accept or decline. I have never had my Mac ring when I get a FaceTime call.
Not sure, but I think that is how it works?
Cheers,
GB
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Jan 28, 2016 9:43 PMby gail from maine,So, you are not getting an Alert or a Notification sound?
Do you have an Alert sound selected under System Preferences>Sound? Is it possible that it is not a very audible sound? And are you certain that your volume is high enough to hear it? Just asking because I am in the habit of turning my sound down very low, and only turn it up when I'm actually trying to hear something (so I don't have to hear the annoying automatically launched videos that often accompany many web pages). I have the "Purr" sound selected for my notifications, and it is very subtle, so if my sound is turned down, I cannot always hear it.
Cheers,
GB
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Jan 29, 2016 7:10 AMby Bruce Kieffer,As I said, it does not ring. After you asked about the notifications, I changed them to alerts, and nothing happens then either. The calls ring on my iPhone and iPad, not on my user on my MacBook Pro 15" Retina. Sound is on and functioning. All other sounds work fine.
