Q: cannot connect to itunes store

When I click on the iTunes icon and the app opens, I get the message "cannot connect to iTunes Store". I've logged out and by into my iTunes account...nothing. Any suggestions?

Posted on Jan 29, 2016 5:24 AM

I have this question too

All replies

Helpful answers

by brenden dv,

brenden dv Jan 30, 2016 1:17 PM in response to Txguy
Community Specialists

Jan 30, 2016 1:17 PM in response to Txguy

Hi Txguy,

Thanks for using the Apple Support Communities! I'm sorry to hear that you are having these issues with iTunes. If you continue to have issues connecting to the iTunes Store, you may find the troubleshooting steps outlined in the following article helpful:

If you can’t connect to the iTunes Store - Apple Support

Regards
Reply options

Link to this post

by cherylfrom1989,

cherylfrom1989 Jan 30, 2016 2:17 PM in response to brenden dv
Level 1 (0 points)

Jan 30, 2016 2:17 PM in response to brenden dv

I am having then same problem Brenden - i have followed all of the troubleshooting steps and none of them are the issue...any suggestions?
Reply options

Link to this post

Q: cannot connect to itunes store

All replies Helpful answers

by brenden dv,

by cherylfrom1989,

All replies

Helpful answers