Q: My business shows incorrectly on Apple Maps on all devices
Hi,
We're experiencing a number of problems with our business, Bridgewater Manor, in Apple Maps. First, our address is incorrect in Apple Maps even though we've claimed our business listing and updated the address:
It should be 1251 Rte 202/206, Bridgewater NJ 08807 but it shows as 1251 US Highway 202/206.
Second, when you try typing in either 1251 Route 202/206, 1251 Rte 202/206, 1251 US Highway 202/206, 1251 US 202/206, etc, none of the the pins that show up are for Bridgewater Manor or even close to our business, they take our customers to completely different places.
These issues occur on both the Mac and iPhones. We've tried submitting multiple reports from both devices for all the addresses above, we've updated our Infogroup and Yelp listings and are in the process of updating our other major listings and we've reached out to support within our Maps Connect account and received no response or resolution.
Is there anything else we can do or is there some way to contact someone directly about getting this all fixed so that our customers can correctly get to our business? We're an event venue so our location is extremely important. We've lost business because clients can't find our location.
Please let me know what we can do.
Thank you.
Apple Maps
Posted on Jan 29, 2016 11:54 AM