mustafa m.
Level 1 (13 points)
Desktops

Q: iMessage is not activated on mac

Suddenly, after updating to OS X El Capitan, I can't activate my iMessage account on the mac. All of my other devices are fine, and iMessage is working.

How can I solve this problem?

iMac, OS X El Capitan (10.11.3)

Posted on Jan 29, 2016 3:04 PM

by mustafa m.,Apple recommended
mustafa m. mustafa m.
Level 1 (13 points)
Desktops
A:

I don't know what happened exactly, but when I changed the language of my mac to English to take some screenshots for you, the problem have gone. I changed the language again to Arabic, and the problem didn't come back.

 

 

My problem was just about the dis activation of my Apple ID  to use iMessage. I couldn't send or receive any message from the account. But I was able to send and receive sms after linking my mac to my iPhone.

 

 

Thank you guys anyway!

Posted on Feb 2, 2016 9:07 PM

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mustafa m.

Q: iMessage is not activated on mac

  • All replies
  • Helpful answers

  • by Mobile Blues,

    Mobile Blues Mobile Blues Jan 29, 2016 3:33 PM in response to mustafa m.
    Level 4 (1,799 points)
    Jan 29, 2016 3:33 PM in response to mustafa m.

    If you go to Finder>Applications and launch Messages do you get an error message?

  • by mustafa m.,

    mustafa m. mustafa m. Jan 30, 2016 8:49 AM in response to Mobile Blues
    Level 1 (13 points)
    Desktops
    Jan 30, 2016 8:49 AM in response to Mobile Blues

    No, it is only my Apple ID account that is not activated, even the sms that received in the iPhone I can received them in the mac.

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Jan 31, 2016 12:08 PM in response to mustafa m.
    Level 9 (73,006 points)
    Applications
    Jan 31, 2016 12:08 PM in response to mustafa m.

    Hi,

     

    Do you mean that you cannot change the tick or lack of one in the box for "Enable this Account"  ?

     

    IN the Receive At list is there at least one ID or iPhone Number ticked ?

    If there are more then one is there a "Start Conversation From" Drop Down at the bottom of the pane ?

     

    IF you use the Apple icon Menu top Left > About this Mac can you see the Serial Number listed ?

     

     

     

     

     

    3Sigcopy2.png

    8:08 pm      Sunday; January 31, 2016

     

    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • by mustafa m.,Apple recommended

    mustafa m. mustafa m. Feb 2, 2016 9:07 PM in response to Ralph Johns (UK)
    Level 1 (13 points)
    Desktops
    Feb 2, 2016 9:07 PM in response to Ralph Johns (UK)

    I don't know what happened exactly, but when I changed the language of my mac to English to take some screenshots for you, the problem have gone. I changed the language again to Arabic, and the problem didn't come back.

     

     

    My problem was just about the dis activation of my Apple ID  to use iMessage. I couldn't send or receive any message from the account. But I was able to send and receive sms after linking my mac to my iPhone.

     

     

    Thank you guys anyway!

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Feb 3, 2016 12:53 PM in response to mustafa m.
    Level 9 (73,006 points)
    Applications
    Feb 3, 2016 12:53 PM in response to mustafa m.

    Hi,

     

    No problem.

     

     

    3Sigcopy2.png

    8:53 pm      Wednesday; February 3, 2016

     

    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • by chaz9532,

    chaz9532 chaz9532 Aug 9, 2016 9:47 AM in response to mustafa m.
    Level 1 (4 points)
    Aug 9, 2016 9:47 AM in response to mustafa m.

    My imessage works on my phone.  I also receive imessage on my mac.  However, I cannot send imessage from my mac.

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Aug 9, 2016 12:29 PM in response to chaz9532
    Level 9 (73,006 points)
    Applications
    Aug 9, 2016 12:29 PM in response to chaz9532

    hi,

     

    What have you done to try and get the Mac version to Log in fully ?

     

     

    3Sigcopy2.png

    8:29 pm      Tuesday; August 9, 2016

     

    ​  iMac 2.5Ghz i5 2011 (El Capitan)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     iPhone and an iPad (2)

  • by Eric Root,

    Eric Root Eric Root Aug 9, 2016 1:42 PM in response to chaz9532
    Level 9 (70,250 points)
    iTunes
    Aug 9, 2016 1:42 PM in response to chaz9532

    What happens when you try to send a message?