Malware or virus

Hi,

i have ip6 ios 9.2.1

from last week facing problem in my iphone. Suddenly the touch start working it self and if i m at facebook it start opening posts or if i am safari links start to open it self. I restart my ph but same problem.

i cannot reset my

iPhone 6, iOS 8.3

Posted on Jan 29, 2016 8:37 PM

Reply
1 reply

Jan 31, 2016 7:20 AM in response to nomeeekhan

Hi nomeeekhan,

Thank you for visiting Apple Support Communities.

It sounds like the touchscreen on your iPhone is acting unexpectedly. Be sure to try these steps from If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch:

Check your touchscreen

Make sure that your hands are clean and dry, then try these steps:

  1. If you have a case or screen protector on your device, try removing it.
  2. Clean the screen with a soft, slightly damp, lint-free cloth.
  3. Unplug your device.
  4. Restart your device. If you can't restart it, you can force restart your device.

If your touchscreen still doesn't respond like it should, contact Apple Support or take your device to an Apple Retail Store or Apple Authorized Service Provider.

Best Regards.

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Malware or virus

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