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URLs not working in Safari or Mail after iOS 9.2.1

After updating my iPad Air 2 iOS 9.2.1, I experienced Safari crashing when trying to open a new tab. I solved this problem by disabling Search Engine Suggestions and Safari Suggestions in Settings, as recommended. However now, if I've done a search, I cannot open any of the links in that search. If I type a specific URL in the Search Box, then I can open the page, but am unable to sign in, use any links from that page, etc. Also, I find that I am unable to open any URL links that I receive in Mail and tapping on a link then locks up Mail... I have done a full sync to my iMac, which can sometimes rectify a problem, but it hasn't helped in this instance.


Has anyone else experienced this?

iPad Air, iOS 9.2.1

Posted on Jan 30, 2016 4:37 AM

Reply
453 replies

Mar 28, 2016 5:00 PM in response to Mrs C Spain

Well, the nice folk at Apple Support have contacted me and while they suggested a few solutions, including deleting the Booking app, none of which worked. They also suggested turning Java off for a while while they work out a solution. Oh yes. They're very aware of this problem and Richard (the nice guy at Apple Support) assured me that the engineers are already working in a solution. Let's hope they don't take long.

Mar 28, 2016 5:18 PM in response to Mrs C Spain

Just glad that the word is getting out and a fix is coming soon. I reported my iPhone 6S Plus 128GB had the hyperlink issues (iMessages, Mail, Safari, etc.) Now we are on 23+ pages in the Apple forums. Great progress and glad people are reporting this issue so that they (Apple Engineers) can resolve the issue. My iPad Mini 3 128GB Wi-Fi/LTE is still working flawlessly. Go figure.


http://www.ilounge.com/index.php/news/comments/hyperlink-bug-in-ios-9.3-causing- apps-iphone-6s-6s-plus-models-to-freeze-cr

Mar 28, 2016 7:17 PM in response to Dreex

Same here, I have an iPhone 6 and some (not all) hyperlinks were not working in Safari suddenly over the weekend before I upgraded to 9.3. I noticed it as I could not open "view full size" photos in Facebook, and thought it was a Facebook problem. I could browse around, it was limited to this function.

I actually thought that the upgrade would fix the problem, I never upgrade right away when it's released. After the upgrade to 9.3 the links were not working anymore everywhere: Message, Mail, Safari, nothing!

Just strange! As far as I am concerned the problem was not linked to iOS 9.3, it just got worse with it.

Mar 28, 2016 10:14 PM in response to Mrs C Spain

Ironically while googling for a solution to this problem for my friend (who couldn't google since links are not working) I was hit by same problem. This must be a common issue. Tried everything suggested on these 22 pages. No success on either phone. I can't believe Apple has no statement or better support message than Make sure you stay up to date in case a future update resolves the problem.

Disabling JavaScript is nonsense. The web doesn't work without it today.

Mar 28, 2016 11:24 PM in response to andelar

They're probably working on damage control. When people start bringing their screwed up and now worthless iPhones to Apple stores to get a free replacement phone, I wouldn't be surprised if Apple does the same thing it did with the iPhone 6 & 6+ bent phone problem - instruct their employees not to admit there's a widespread problem even if it's as plain as day when you show them your phone - and then they'll charge several hundred for a replacement. Apple has gone to the dogs - no, dogs are good - Apple has gone to doggie doo doo.

URLs not working in Safari or Mail after iOS 9.2.1

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