Mrs C Spain

Q: URLs not working in Safari or Mail after iOS 9.2.1

After updating my iPad Air 2 iOS 9.2.1, I experienced Safari crashing when trying to open a new tab. I solved this problem by disabling Search Engine Suggestions and Safari Suggestions in Settings, as recommended. However now, if I've done a search, I cannot open any of the links in that search. If I type a specific URL in the Search Box, then I can open the page, but am unable to sign in, use any links from that page, etc. Also, I find that I am unable to open any URL links that I receive in Mail and tapping on a link then locks up Mail... I have done a full sync to my iMac, which can sometimes rectify a problem, but it hasn't helped in this instance.

 

Has anyone else experienced this?

iPad Air, iOS 9.2.1

Posted on Jan 30, 2016 4:37 AM

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Q: URLs not working in Safari or Mail after iOS 9.2.1

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  • by Pguich,

    Pguich Pguich Mar 27, 2016 1:45 PM in response to Mrs C Spain
    Level 1 (9 points)
    iPad
    Mar 27, 2016 1:45 PM in response to Mrs C Spain

    Same problem. It started with my iPad Air earlier today, complained about it in this forum (different thread), and I checked my iPhone just before posting, and it worked. Now, just 20 minutes later, links don't work in my iPhone either, and I know I didn't do anything. This has to have something to do with synching via iCloud or similar.

     

    only thing I can use is Chrome, but I have to long-press on links and select "open in new tab". Nothing works in Safari.

  • by philipkohn,

    philipkohn philipkohn Mar 27, 2016 1:59 PM in response to Pguich
    Level 1 (9 points)
    Mar 27, 2016 1:59 PM in response to Pguich

    I started from a clean install 9.2.1 and put in all my 700+ apps (yes, I'm a major digital hoarder) from scratch, assuming that my backup had been corrupted at some point.  Things worked well enough.  Then I made the mistake of upgrading to 9.3 and the problem came back right away.   I have a backup from before I upgraded that I am currently restoring.

    When the problem happened, I immediately looked at the system log using Xcode and I can see that it has gone back to what I was seeing before.

    The swcd (shared web credentials daemon) process is crashing every 10 seconds.

     

    Mar 27 07:16:28 Philips-iPhone IMRemoteURLConnectionAgent[245] <Notice>: Failed to get cs_flags, error=3

    Mar 27 07:16:28 Philips-iPhone IMRemoteURLConnectionAgent[245] <Notice>: SecTaskLoadEntitlements failed error=3 cs_flags=ffffffff, task->pid_self=-1

    Mar 27 07:16:28 Philips-iPhone backboardd[60] <Warning>: BKSendHIDEvent: IOHIDEventSystemConnectionDispatchEvent error:0xE00002E8 -- Unknown event dropped

    Mar 27 07:16:28 Philips-iPhone IMRemoteURLConnectionAgent[245] <Notice>: SecTaskCopyDebugDescription: No such process[244]

    Mar 27 07:16:28 Philips-iPhone IMRemoteURLConnectionAgent[245] <Warning>: [Warning] Unable to get entitlements for client task. Error: Error Domain=NSPOSIXErrorDomain Code=3 "No such process"

    Mar 27 07:16:28 Philips-iPhone IMRemoteURLConnectionAgent[245] <Warning>: [Warning] Denying xpc connection, task does not have entitlement: com.apple.private.imcore.imremoteurlconnection  ((null):244)

    Mar 27 07:16:28 Philips-iPhone IMRemoteURLConnectionAgent[245] <Warning>: [Warning] Denying xpc connection, task does not have entitlement: com.apple.private.imcore.imremoteurlconnection  ((null):244)

    Mar 27 07:16:28 Philips-iPhone IMRemoteURLConnectionAgent[245] <Warning>: [Warning] Denying xpc connection, task does not have entitlement: com.apple.private.imcore.imremoteurlconnection  ((null):244)

    ...

    Mar 27 07:16:40 Philips-iPhone searchd[130] <Warning>: ====^^^^ DuetExpert missing data, count -> people:7 applicationDeepLinks:0 applications:8 requests:4 missingAllDataRequests:0

    Mar 27 07:16:41 Philips-iPhone diagnosticd[83] <Error>: error evaluating process info - pid: 261, punique: 261

    Mar 27 07:16:41 Philips-iPhone ReportCrash[262] <Notice>: Formulating report for process[261] swcd

    Mar 27 07:16:41 Philips-iPhone com.apple.xpc.launchd[1] (com.apple.swcd) <Notice>: Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

    Mar 27 07:16:41 Philips-iPhone UserEventAgent[26] <Notice>: jetsam: kernel termination snapshot being created

    Mar 27 07:16:41 Philips-iPhone ReportCrash[262] <Warning>: report not saved because it is non-actionable

    Mar 27 07:16:41 Philips-iPhone ReportCrash[263] <Warning>: Saved type '298(298)' report (7 of max 25) at /var/mobile/Library/Logs/CrashReporter/JetsamEvent-2016-03-27-071641.ips

    Mar 27 07:16:45 Philips-iPhone SpringBoard[58] <Warning>: __57-[BSActionListener listenForResponseWithHandler:timeout:]_block_invoke_2120 : response timeout for port 218739

    Mar 27 07:16:51 Philips-iPhone diagnosticd[83] <Error>: error evaluating process info - pid: 264, punique: 264

    Mar 27 07:16:51 Philips-iPhone ReportCrash[265] <Notice>: Formulating report for process[264] swcd

    Mar 27 07:16:51 Philips-iPhone com.apple.xpc.launchd[1] (com.apple.swcd) <Notice>: Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

    Mar 27 07:16:51 Philips-iPhone ReportCrash[265] <Warning>: report not saved because it is non-actionable

    Mar 27 07:16:51 Philips-iPhone UserEventAgent[26] <Notice>: jetsam: kernel termination snapshot being created

    Mar 27 07:16:51 Philips-iPhone ReportCrash[266] <Warning>: Saved type '298(298)' report (8 of max 25) at /var/mobile/Library/Logs/CrashReporter/JetsamEvent-2016-03-27-071651.ips

    ....

  • by nismo95tt,

    nismo95tt nismo95tt Mar 27, 2016 2:23 PM in response to philipkohn
    Level 1 (8 points)
    iPad
    Mar 27, 2016 2:23 PM in response to philipkohn

    Having the same link-not-working/freezing issue as everyone else. 

     

    iPhone 6s 128GB, still running 9.0.2 (13A452).  The problem started yesterday.  Javascript disable does allow Safari to work when clicking links, but not other apps (Mail, Messages, etc).


    Seems like an issue on the backend, or possibly somehow related to an app that was automatically updated for all of us??? Annoying issue that really impacts the phone's usability.  Glad I came here before trying to "fix" it through updates and restores.  Hope it gets worked out soon!!!

  • by Dptolle,

    Dptolle Dptolle Mar 27, 2016 2:33 PM in response to kbk1412
    Level 1 (8 points)
    Mar 27, 2016 2:33 PM in response to kbk1412

    I Am having the same problems. I wish Apple would have said something. I thought my iPad Air was broken. I have been working on it all day. Rebooting it and checking all my settings. I updated to 9.3 two days ago and yesterday my iPad locked up when I tried to open a link in my email, and today it's locking up when I try to open a news link as well. I can hardly use my iPad, so I hope Apple fixes this quick. I tried turning off Java script but it didn't help me. I also have  a

    iphone 6s and so far it's still working ok.

  • by Dptolle,

    Dptolle Dptolle Mar 27, 2016 2:35 PM in response to kbk1412
    Level 1 (8 points)
    Mar 27, 2016 2:35 PM in response to kbk1412

    I Am having the same problems. I wish Apple would have said something. I thought my iPad Air was broken. I have been working on it all day. Rebooting it and checking all my settings. I updated to 9.3 two days ago and yesterday my iPad locked up when I tried to open a link in my email, and today it's locking up when I try to open a news link as well. I can hardly use my iPad, so I hope Apple fixes this quick. I tried turning off Java script but it didn't help me. I also have  a

    iphone 6s and so far it's still working ok.

  • by brexx,

    brexx brexx Mar 27, 2016 3:38 PM in response to Mrs C Spain
    Level 1 (4 points)
    Mar 27, 2016 3:38 PM in response to Mrs C Spain

    Same problem here, 6S Plus 128gb. 9.3. Started 3 days ago.

  • by Scootbot,

    Scootbot Scootbot Mar 27, 2016 3:42 PM in response to Mrs C Spain
    Level 1 (4 points)
    iPad
    Mar 27, 2016 3:42 PM in response to Mrs C Spain

    Yes me too. Using version 9.2.1 on iPad Air although my iPhone 6s is not affected. Safari links stopped working 10 hours ago.

  • by TongueJedi,

    TongueJedi TongueJedi Mar 27, 2016 4:43 PM in response to Mrs C Spain
    Level 1 (4 points)
    Mar 27, 2016 4:43 PM in response to Mrs C Spain

    Don't waste your time restoring. I'm currently on a 6S plus. I first had the issue with a ota upgrade.

    i restored as new from the direct file from the developer site as well as dfu mode and let iTunes download the file.

    Both times the issue came back after a day. I'm glad to see the tech blogs are finally reporting it. I am working with an Apple engineer sending reports, but take it with a grain of salt. The last time there was an issue wih the 6 plus crashing when having over 400 apps...it took three OS updates for a fix after it made the blogs

     

    it has to be either a iCloud issue or some app conflict. Im thinking of just deleting each app 1 by 1 and testing

  • by YH69,

    YH69 YH69 Mar 27, 2016 5:37 PM in response to Scootbot
    Level 1 (4 points)
    Mar 27, 2016 5:37 PM in response to Scootbot

    Same problem, links not working on iPad Air. Disabling Java may help a little but causes a host of other problems. Also, whether Java is enabled or not, I can't open links within websites eg when I try and order theatre tickets I can't select tickets from the main page. No links working in any of my emails. This is rendering my iPad useless. If not fixed in the next few days perhaps we can start escalating to the relevant media? This really is unacceptable.

  • by TongueJedi,

    TongueJedi TongueJedi Mar 27, 2016 6:06 PM in response to Mrs C Spain
    Level 1 (4 points)
    Mar 27, 2016 6:06 PM in response to Mrs C Spain

    So further searching I read on another forum that someone discovered it had to do with apps that use browser ext. 

     

    He deleted dropbox onedrive yelp and google drive and links started working again.

     

    He reinstalled yelp and it broke.  He reinstalled google drive and it broke again.  In his case he only had 4 apps. 

  • by bibking79,

    bibking79 bibking79 Mar 27, 2016 6:35 PM in response to Caherconree
    Level 1 (4 points)
    Mar 27, 2016 6:35 PM in response to Caherconree

    SAme issue over here

  • by Vires Virtus,

    Vires Virtus Vires Virtus Mar 27, 2016 6:40 PM in response to Mrs C Spain
    Level 1 (4 points)
    Mar 27, 2016 6:40 PM in response to Mrs C Spain

    Since upgrading, iPhone 6+ and iPad Air2, I can no longer access the Internet.  I can perform searches and get result, however, none of the links work and if I tap them more than once, Safari/Firefox freezes.  The same applies to any links in Mail when I click on them. The latest upgrade is significantly flawed.  Have tried everything and nothing works.  The same issue is plaguing most of my colleagues, who have also upgraded.  This issue is just as bad with my iPad.  Especially frustrating is I can't access anything on both plate=forms and its paralyzing my workflow.  Very UPSET...!!!!  Especially with no response from Apple on the issue.

    Mark Walker.

  • by Petesandra,

    Petesandra Petesandra Mar 27, 2016 7:09 PM in response to Dreex
    Level 1 (4 points)
    Mar 27, 2016 7:09 PM in response to Dreex

    is this a deliberate apple plan to get us to upgrade our hardware ?? my iPad is only 14 months old but I am suspiscious

  • by sunny shinny,

    sunny shinny sunny shinny Mar 27, 2016 7:41 PM in response to Mrs C Spain
    Level 1 (4 points)
    iPad
    Mar 27, 2016 7:41 PM in response to Mrs C Spain

    Same thing happening to me, both on my Ipad mini and iphone plus. The first one upgraded to IOS 9.2.1 The second to 9.3.

    This is so disgusting, I use to work with my devices and now it is really impossible to do.

    Any clues on when will be Apple fixing this???

  • by panda1988,

    panda1988 panda1988 Mar 27, 2016 9:20 PM in response to Mrs C Spain
    Level 1 (24 points)
    iPad
    Mar 27, 2016 9:20 PM in response to Mrs C Spain

    IMHO the problem is because some apps on the devices arent built correctly using this method described in here (on apple iOS developer library guide guide)

    Look especially what i've put in BOLD

    PS: I all started my investigation starting from my older post in here that I suggest to look if you want to know what is the problem       Link to this post     

     

     

                - canOpenURL:      

     

    Returns a Boolean value indicating whether or not the URL’s scheme can be handled by some app installed on the device.

     

    Declaration

    SWIFT

    func canOpenURL(_ url: NSURL) -> Bool

    OBJECTIVE-C

    - (BOOL)canOpenURL:(NSURL *)url

     

     

    Parameters

    url

    A URL (Universal Resource Locator). At runtime, the system tests the URL’s scheme to determine if there is an installed app that is registered to handle the scheme. More than one app can be registered to handle a scheme.

    The URL you pass to this method can have a common scheme or a custom scheme.

     

    Return Value

    NO if there is no app installed on the device that is registered to handle the URL’s scheme, or if you have not declared the URL’s scheme in your Info.plist file; otherwise, YES.

    Read the Discussion section for more information on conditions that affect the return value.

     

    Discussion

    If this method returns YES for a given URL, iOS guarantees that that if the openURL: method is subsequently called using the same URL, an app registered to handle the URL’s scheme will launch to handle it. This method’s return value does not indicate whether or not the full URL is valid or if the specified resource exists.

    If your app is linked against an earlier version of iOS but is running in iOS 9.0 or later, you can call this method on 50 distinct URL schemes. After hitting this limit, subsequent calls to this method return NO. If a user reinstalls or upgrades the app, iOS resets the limit.

    Unlike this method, the openURL: method is not constrained by the LSApplicationQueriesSchemesrequirement: If an app that handles a scheme is installed on the device, the openURL: method works, whether or not you have declared the scheme.

     

    Availability

    Available in iOS 3.0 and later.

    See Also

    – openURL:

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