Mrs C Spain

Q: URLs not working in Safari or Mail after iOS 9.2.1

After updating my iPad Air 2 iOS 9.2.1, I experienced Safari crashing when trying to open a new tab. I solved this problem by disabling Search Engine Suggestions and Safari Suggestions in Settings, as recommended. However now, if I've done a search, I cannot open any of the links in that search. If I type a specific URL in the Search Box, then I can open the page, but am unable to sign in, use any links from that page, etc. Also, I find that I am unable to open any URL links that I receive in Mail and tapping on a link then locks up Mail... I have done a full sync to my iMac, which can sometimes rectify a problem, but it hasn't helped in this instance.

 

Has anyone else experienced this?

iPad Air, iOS 9.2.1

Posted on Jan 30, 2016 4:37 AM

Close

Q: URLs not working in Safari or Mail after iOS 9.2.1

  • All replies
  • Helpful answers

first Previous Page 18 of 31 last Next
  • by cherienat,

    cherienat cherienat Mar 27, 2016 10:16 PM in response to poacher68
    Level 1 (4 points)
    Mar 27, 2016 10:16 PM in response to poacher68

    Actually, I experienced this issue prior to 9.2.1 (in 9.2). There has already been reports of the issue for some as early as 9.0.2!!

  • by ingsaraceno,

    ingsaraceno ingsaraceno Mar 27, 2016 10:45 PM in response to Mrs C Spain
    Level 1 (4 points)
    Mar 27, 2016 10:45 PM in response to Mrs C Spain

    I've decided to reset my iPhone 5s, as a new iPhone.

    I didn't restore my backup.

    It works well now. The iOS version is 9.2.1.

    I could not wait to get a fix from Apple.

  • by John Mower,

    John Mower John Mower Mar 27, 2016 11:04 PM in response to ingsaraceno
    Level 1 (4 points)
    Mar 27, 2016 11:04 PM in response to ingsaraceno

    AN earlier post suggested using Safe Browser app as an alternative to Safari. This has worked perfectly for me for three days. Is there any way this can be added to the browser options in Safari?

  • by LailaAlShamali,

    LailaAlShamali LailaAlShamali Mar 27, 2016 11:19 PM in response to Mrs C Spain
    Level 1 (4 points)
    Mar 27, 2016 11:19 PM in response to Mrs C Spain

    i fix my issue hope u can fix urs :/

     

    After factory rest my iphone for about 3 times

    checking all apps one by one

    the app casing the problem was (( booking ))

    event if you delete it will not work

    unless you restore your iphone


    if there is another app Causing the problem

    let us know

  • by djtwok,

    djtwok djtwok Mar 27, 2016 11:36 PM in response to LailaAlShamali
    Level 1 (14 points)
    Notebooks
    Mar 27, 2016 11:36 PM in response to LailaAlShamali

    you mean booking.com app ?

  • by LailaAlShamali,

    LailaAlShamali LailaAlShamali Mar 27, 2016 11:59 PM in response to djtwok
    Level 1 (4 points)
    Mar 27, 2016 11:59 PM in response to djtwok

    Booking app was causing the problem

     

    So i have restore my iphone with no backup

    install all my apps without abooking app

     

    every thing is working great:)

  • by oldy111,

    oldy111 oldy111 Mar 28, 2016 12:13 AM in response to Dreex
    Level 1 (4 points)
    Mar 28, 2016 12:13 AM in response to Dreex

    I've got this problem on both, iPhone 6s and iPad air 2. This is very anoying. The only way to work with this devices is, to use Google Chrome and hold down a link for a longer period and open a new tab.

    I'm also upset, because of the behaviour of Apple. No official statement, no timeline when the issue will be fixed.

  • by Domenica10,

    Domenica10 Domenica10 Mar 28, 2016 12:15 AM in response to Mrs C Spain
    Level 1 (4 points)
    iPad
    Mar 28, 2016 12:15 AM in response to Mrs C Spain

    This has NOTHING to do with version 9.3...... It can happen on 9.2.1 or 9.3..My iphone 6  broke on 9.2.1  unexpectedly and then tried to  upgrading to 9.3 but didn't help. Very annoying problem in the  email /safari app that   crashes when i am trying to open a link. Please help!

  • by Astroid44,

    Astroid44 Astroid44 Mar 28, 2016 12:44 AM in response to LailaAlShamali
    Level 1 (4 points)
    Mar 28, 2016 12:44 AM in response to LailaAlShamali

    i confirme that

    safari links work after restore on 9.2.1 without restore booking app.

  • by Simon Leech,

    Simon Leech Simon Leech Mar 28, 2016 12:48 AM in response to Astroid44
    Level 1 (99 points)
    Mar 28, 2016 12:48 AM in response to Astroid44

    fwiw, after trying many web browsers, Puffin browser seems to be the only one that i tried that doesnt have the problem....

  • by glozanomoran,

    glozanomoran glozanomoran Mar 28, 2016 12:50 AM in response to Astroid44
    Level 1 (4 points)
    iPad
    Mar 28, 2016 12:50 AM in response to Astroid44

    We have already confirmed that a restore to iOS 9.2.1 works and that you can even upgrade to iOS 9.3 but this is NOT an option because then you have a clean install and then what? It is not only the booking.com app that is causing this issue so now you have a very expensive internet browser device.

     

    It would be great if at this point we could keep this thread only open for fixes and workarounds instead of having hundreds of pages full of posts of people saying that they have the same issue.

  • by pherrey,

    pherrey pherrey Mar 28, 2016 12:54 AM in response to Mrs C Spain
    Level 1 (4 points)
    iPad
    Mar 28, 2016 12:54 AM in response to Mrs C Spain

    Exactly the same started happening to me on both my iPad 2 air and iPhone 6S since around 20 Feb, so before 9.3 was launched. Have spent hours with Apple Support, uploaded crash reports to their technicians who could not detect the fault. I reinstalled as a new iPad and loaded apps back manually and the problem still came back after a few hours!! So must be something that is linked to the device id and some of the apps I have...

  • by AdrianaG,

    AdrianaG AdrianaG Mar 28, 2016 1:13 AM in response to Mrs C Spain
    Level 1 (23 points)
    iPad
    Mar 28, 2016 1:13 AM in response to Mrs C Spain

    HERE IS A FIX FOR GMAIL USERS!

     

    DOwnload the Gmail app, use it to open mail. Links work!  But they open slowly.

  • by mudafangul,

    mudafangul mudafangul Mar 28, 2016 1:28 AM in response to Mrs C Spain
    Level 1 (12 points)
    Mar 28, 2016 1:28 AM in response to Mrs C Spain

    Unfortunately cant be of help, experiencing the same thing, no links work on either safari, or chrome...was hoping for an answer here...APPLE SORT IT

  • by StephanJC,

    StephanJC StephanJC Mar 28, 2016 1:37 AM in response to Scott_T
    Level 1 (4 points)
    iPad
    Mar 28, 2016 1:37 AM in response to Scott_T

    Hi Scott, folks,

     

    yes, someone is rolling in the grave .

     

    In the meatime some of you are doing research on the problem. I got booking.com too, if I wanted to remove it i would have to delete the app, do a full backup  (iTunes)  and restore everything. A job for a day, because there is a lot of data on my iPad and apps which have to be configured after a restore. So that does not make sense for me. And it might be that the booking app has been created with some development kit other apps are created with as well. So there may be (many) more apps causing the bug. My iPhone has the booking app as well and is still working without any problem.

    Conclusion, Apple staff do your job, and do it now!

     

    The heavily increasing number of posts here shows that on many (if not all) devices some time bomb is waiting.  Since I am responsible for a heap of devices used by the staff of the company I work for, I am really fearing the first messages from them telling me the problem has arrived on their iPads and iPhones as well.

     

    Some reports on the bug are showing on different websites now, hope that helps, although some are reducing it to an(other) update problem of 9.3 which is not the case.

     

    Again, I hope Apple is waking up now!

     

     

    Stephan

first Previous Page 18 of 31 last Next