Marrrriner

Q: Parental Control Password

I'm on El Capitan 10.11.3 and in attempting to add some parental security controls, I've set up a password which I cannot now access (Forgotten or incorrectly submitted)

Parental controls is now restricting access to MS Word and Excel sites and I now can't use them.  I know my User name and password, I know my apple id and password, surely there must be a simple way of changing my parental control password.  This issue seems to be not being able to get into administrator's name and password when I try to unlock the padlock in either Users and Groups or Parental Controls.

 

Any advice gratefully received!

iMac, OS X El Capitan (10.11.3)

Posted on Jan 30, 2016 5:43 AM

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Q: Parental Control Password

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  • by jeremy_v,

    jeremy_v jeremy_v Jan 31, 2016 11:26 AM in response to Marrrriner
    Community Specialists
    Jan 31, 2016 11:26 AM in response to Marrrriner

    Hi Marrrriner,
     

    Thanks for visiting Apple Support Communities.
     

    It looks like the administrator password on your Mac isn't being accepted when you try to unlock System Preferences panes. If you can't unlock the lock by entering the user account password, you can reset it using the steps in the "If you don't know your password" section of Change or reset a user account password on your Mac.
     

    Sincerely. 

  • by K Shaffer,

    K Shaffer K Shaffer Jan 31, 2016 11:55 AM in response to Marrrriner
    Level 6 (14,424 points)
    Desktops
    Jan 31, 2016 11:55 AM in response to Marrrriner

    Once you have that figured out, be sure to keep an eye on your computer

    and change the password if there is a chance the child has discovered a

    known method of getting past the main premise of Parental Control...

     

    A workaround allows anyone with physical access and an understanding

    of the basic admin reset capability of an admin or other user, to change

    the main account password and then use the computer without Parental

    Controls. Some kids can do this and will change it back before being found

    out; others may change it and forget to set the account back. A few figure

    there are ways of making additional Admin level accounts you may know

    nothing about and use one for their own internet access, w/o controls.

     

    Although your situation may not be like some cited in these discussions, it

    is a good idea to be watchful and keep a pleasant understanding of why

    you have limits or guided steps for a child to follow, even if friends online

    may have incited by example, a method of removing Parental Control.

     

    Good luck in this matter!