HT204308: Find the serial number of your Apple product
Learn about Find the serial number of your Apple product
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Helpful answers
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Jan 30, 2016 5:57 AM in response to ahmadmesferby kb1951,We will need more information about your problem. What do you mean that "touch is not working"?
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Jan 30, 2016 6:35 AM in response to ahmadmesferby Briansyddall,Hi
Try a reboot press & hold power button & menu button hold both down until you see apple logo .
This can take 30 seconds .
Cheers
Brian