Why does my iPad Air2 lose its connection with the router, and what can I do about it?

Why does my iPad Air2 lose its connection with the router, and what can I do about it? The problem is intermittent: it can disappear for weeks; then it reappears for a few hours.

Windows 7

Posted on Jan 30, 2016 6:44 AM

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1 reply

Jan 31, 2016 11:44 AM in response to stessler

Hi, stessler.


Thank you for visiting Apple Support Communities.


I understand you are experiencing and issue with your iPad Air disconnecting from your Wi-Fi network. Intermittent issues can be difficult to troubleshoot, but I would recommend going through the troubleshooting steps in the first article below. I would also suggest making sure you your router firmware and the settings have been optimized per the second article below.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network


Recommended settings for Wi-Fi routers and access points


Cheers

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Why does my iPad Air2 lose its connection with the router, and what can I do about it?

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