518
Level 1 (0 points)

Q: I just got an iphone 5s and am unable to upload itunes music from my laptop to the phone

I recently got an iphone 5s and am unable to upload my music from itunes on my mac book pro to the phone.  The error message states that the phone needs a newer version of itunes? 

MacBook Pro, Mac OS X (10.5.8)

Posted on Jan 30, 2016 7:08 AM

by sberman,Apple recommended
sberman sberman
Level 8 (41,184 points)
A:

518 wrote:

 

The error message states that the phone needs a newer version of itunes? 

Yes, the iPhone requires a newer version of iTunes ... on your Mac.

 

Your profile says you are running OS X 10.5 (Leopard), which is now eight years old.  Is this correct?  If so, that is the source of your problem.

 

The current iOS version (9.2.1) requires a current version of iTunes (12.3.2).  iTunes 12.3 requires at least OS X 10.8.5.

 

So you probably have a whole lot of OS X upgrading to do.  To see if it's even possible to bring your Mac to the current OS X (El Capitan), see:

Upgrade to OS X El Capitan - Apple Support

Posted on Jan 30, 2016 10:46 PM

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518

Q: I just got an iphone 5s and am unable to upload itunes music from my laptop to the phone

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  • Helpful answers

  • by sberman,Apple recommended

    sberman sberman Jan 30, 2016 10:46 PM in response to 518
    Level 8 (41,184 points)
    Jan 30, 2016 10:46 PM in response to 518

    518 wrote:

     

    The error message states that the phone needs a newer version of itunes? 

    Yes, the iPhone requires a newer version of iTunes ... on your Mac.

     

    Your profile says you are running OS X 10.5 (Leopard), which is now eight years old.  Is this correct?  If so, that is the source of your problem.

     

    The current iOS version (9.2.1) requires a current version of iTunes (12.3.2).  iTunes 12.3 requires at least OS X 10.8.5.

     

    So you probably have a whole lot of OS X upgrading to do.  To see if it's even possible to bring your Mac to the current OS X (El Capitan), see:

    Upgrade to OS X El Capitan - Apple Support

  • by 518,

    518 518 Jan 30, 2016 10:49 PM in response to sberman
    Level 1 (0 points)
    Jan 30, 2016 10:49 PM in response to sberman

    Thanks.  Things are getting very complex in apple world.  I just finished word processing a report on a very old apple that works well for me, as doe the MBpro.  Forced upgrades in hardware that otherwise works well infuriates me.  Thanks for you wisdom! Mary

  • by sberman,Helpful

    sberman sberman Jan 31, 2016 3:15 PM in response to 518
    Level 8 (41,184 points)
    Jan 31, 2016 3:15 PM in response to 518

    Thanks for your comments.

     

    Personally, while not necessary to re-purchase newer versions of Apple hardware each time a revision is introduced, I do recommend doing software updates / upgrades when they are introduced.  That way, instead of a massive jump in software every few years, you get incremental changes in software every few months, which I believe are much easier to understand and adapt to.

     

    Enjoy your Apple gear!

  • by 518,

    518 518 Jan 31, 2016 3:17 PM in response to sberman
    Level 1 (0 points)
    Jan 31, 2016 3:17 PM in response to sberman

    I don't think we have the 8 mg storage need for El Capitan (specs below).  Is there something before that but after leopard with lower requirements that might work?  THANKS

    Hardware Overview:

     

      Model Name: MacBook Pro

      Model Identifier: MacBookPro5,1

      Processor Name: Intel Core 2 Duo

      Processor Speed: 2.4 GHz

      Number Of Processors: 1

      Total Number Of Cores: 2

      L2 Cache: 3 MB

      Memory: 2 GB

      Bus Speed: 1.07 GHz

      Boot ROM Version: MBP51.007E.B06

      SMC Version (system): 1.33f8

      Serial Number (system): W8849D641G0

      Hardware UUID: EF528A89-F17E-525B-914A-E2C4172454E3

      Sudden Motion Sensor:

      State: Enabled

  • by sberman,

    sberman sberman Jan 31, 2016 3:32 PM in response to 518
    Level 8 (41,184 points)
    Jan 31, 2016 3:32 PM in response to 518

    No, you need at least 8GB free disk space even for Mountain Lion (OS X 10.8).

    http://www.apple.com/shop/product/D6377Z/A/os-x-mountain-lion

     

    Actually, El Capitan needs 8.8GB.

     

    It's time to cleanse your disk...