HT205356: About the OS X El Capitan v10.11.3 Update
Learn about About the OS X El Capitan v10.11.3 Update
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Helpful answers
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Jan 30, 2016 8:29 AM in response to shogpirl1598by Allan Eckert,Please download and install EtreCheck from http://etrecheck.com/
Run it and post the report here. Maybe once you post the EtreCheck report, we might be able to suggest an easier solution then downgrading the operating system.
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Jan 30, 2016 8:58 AM in response to Allan Eckertby shogpirl1598,Last login: Sat Jan 30 11:56:01 on ttys000
Patricias-iMac-2:~ Shopgirl1598$ /var/folders/jk/y_9xhbq912g44vqxkfqs4_xh0000gn/T/wzQL.uph1rz/EtreCheck.app/Cont ents/MacOS/EtreCheck ; exit;
2016-01-30 11:56:45.372 EtreCheck[13738:8360182] No Info.plist file in application bundle or no NSPrincipalClass in the Info.plist file, exiting
logout
Saving session...
...copying shared history...
...saving history...truncating history files...
...completed.
[Process completed]
these were the results..
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Jan 30, 2016 9:06 AM in response to shogpirl1598by Allan Eckert,Please post the entire EtreCheck Report.
The little piece of the report you posted is worthless.
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Jan 30, 2016 9:12 AM in response to Allan Eckertby shogpirl1598,This is the only information that comes up!
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Jan 30, 2016 9:15 AM in response to shogpirl1598by pinkstones,shogpirl1598 wrote:
This is the only information that comes up!
Post a screenshot of what the status report looks like after you run it. In the meantime, do you have any of the following on your computer?
- anti-virus programs (AVG, Avast, Avira, ClamXav, ESET, Intego, Kaspersky, MacAfee, Norton, Sophos, Trusteer, etc.)
- "maintenance" applications (AVG Cleaner, CCleaner, CleanMyMac, MacKeeper, MacCleaner, Memory Cleaner, TuneMyMac, etc.)
If you do, uninstall them thoroughly according to the developer's instructions. That'll be a good place to start.
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Jan 30, 2016 3:56 PM in response to shogpirl1598by Linc Davis,When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any one of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.
If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.
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Jan 30, 2016 5:36 PM in response to shogpirl1598by etresoft,Hello shogpirl1598,
I think you might need to explain just what you are doing there. That looks like some kind of Terminal output. EtreCheck is a program. You download it and double-click on the icon. If that is what happens when you double-click on the icon, then your machine is seriously scrambled.
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Jan 31, 2016 12:13 AM in response to shogpirl1598by Lexiepex,Patricia,
This looks like you have started in "Single mode" (the black screen with white text).
Is it possible to start normal?
Does your keyboard work correctly?
Note1: your name here (shogpirl1598) and in the Homefolder (shopgirl15980) are a bit different, typo?
Note2: the real Etrecheck list would not display personal information as you did here now.
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Feb 14, 2016 3:18 AM in response to shogpirl1598by brianfromgrand rapids,i enrolled in the Beta program last fall and had the same issues. i upgraded to the public version and wasn't any better off. reinstalled many times and no difference. finally, i erased the hard drive and tried again. now it seems to operate like you read about. just my experience.