apeterm
Level 1 (0 points)

Q: clearing hard drive before recycling

I have a nonworking MacBook Pro and a macbook that I would like to recycle through Apple, but I'm nervous to send them off with all the information on the hard drive. I tried hooking the computer up to my iMac using firewire, but the iMac did not recognize it.

Posted on Jan 30, 2016 3:13 PM

by Limnos,Apple recommended
Limnos Limnos
Level 9 (54,642 points)
Mac OS X
A:

How old is the computer? You could remove the hard drive and deal with it separately.

 

You could also see if the recycling program mentions the issue. 

Apple Recycling Program - http://www.apple.com/recycling/gift-card/  - Get an Apple Store Gift Card for the value of your old device.

Posted on Jan 30, 2016 3:20 PM

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