Yet once again I have an Ipod shuffle that I cannot sync to my tunes on my computer.

Question

Yet once again I have an Ipod shuffle that I cannot sync to my tunes on my computer.

Now my PC keeps telling me that I do not have the right version of ITunes. After downloading 5 times this issue is not fixed. I loved my previous shuffle which was lost but now I am ready to take it this new one back to the store. I don't like having my music on my phone but don't need the hassle of not connecting and losing music.

iPod shuffle

Posted on Jan 30, 2016 3:52 PM

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Answer 1

ChrisJ4203

Level 10

230,347 points

Jan 30, 2016 3:54 PM in response to denisefromsavage

To assist in this, you need to provide information about the current computer OS you are using. Then, when you open iTunes, go to the Help menu and provide the actual version number of iTunes that you have installed. That's a start.

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Answer 2

Jan 30, 2016 5:28 PM in response to denisefromsavage

FYI, the tech specs page for current 4th gen shuffle says, for System Requirements, Windows 7 or later, and iTunes 12.2 or later

https://www.apple.com/ipod-shuffle/specs/

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