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Jan 30, 2016 3:54 PM in response to denisefromsavageby ChrisJ4203,To assist in this, you need to provide information about the current computer OS you are using. Then, when you open iTunes, go to the Help menu and provide the actual version number of iTunes that you have installed. That's a start.
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by Kenichi Watanabe,Jan 30, 2016 5:28 PM in response to denisefromsavage
Kenichi Watanabe
Jan 30, 2016 5:28 PM
in response to denisefromsavage
Level 8 (39,453 points)
Mac OS XFYI, the tech specs page for current 4th gen shuffle says, for System Requirements, Windows 7 or later, and iTunes 12.2 or later