Q: Celluar data

Hi,

I have an iPhone 4S and I've recently upgraded to iOS 9.2.1. after that I have been always charged for cellular data even when I'm using Wi-Fi. I've turned of iMessage and I did contact my service provider. they couldn't find a reason at all. how to fix this issue?

Thank you

iPhone 4S, iOS 9.2.1, null

Posted on Jan 30, 2016 8:17 PM

I have this question too

Q: Celluar data

All replies

Helpful answers

by gail from maine,

gail from maine Jan 30, 2016 8:21 PM in response to efl_online
Level 7 (26,244 points)

iCloud

Jan 30, 2016 8:21 PM in response to efl_online

Here is a support article that should help:

About cellular data settings and usage on your iPhone and iPad - Apple Support

Cheers,

GB
Reply options

Link to this post

by efl_online,

efl_online Jan 30, 2016 8:26 PM in response to gail from maine
Level 1 (0 points)

Jan 30, 2016 8:26 PM in response to gail from maine

I did turn off cellular data and data roaming. but I still get charged for it. thank you for the reply anyway.
Reply options

Link to this post

by gail from maine,

gail from maine Jan 30, 2016 8:30 PM in response to efl_online
Level 7 (26,244 points)

iCloud

Jan 30, 2016 8:30 PM in response to efl_online

If you have turned it off, and also turned off Roaming, then there should be no usage whatsoever. The carrier needs to sort this out. With those options turned off, no cellular data is used by the iOS device.

Best of luck,

GB
Reply options

Link to this post

Q: Celluar data

All replies Helpful answers

by gail from maine,

by efl_online,

by gail from maine,

All replies

Helpful answers