Anduri1
Level 1 (0 points)

Q: DNS Unlocker Removal for Mac and iPhones

Hi All,

 

I am using a Late 2009 iMac running Yosemite, a 2012 Macbook pro running El Capitan and iPhone 6plus - all are affected by the above mentioned adware.

 

I've been digging some how to remove's in the internet, replaced and tried the DNS server using google DNS to test, follow the instructions on removing extensions, etc. from another forum sites but still to no avail, cannot remove this persistent DNS unlocker (an adware that keeps on popping up on site, even replacing the sites to redirect to ads landing page...

 

Can anybody help. pls?

 

Michael

Posted on Jan 30, 2016 9:50 PM

by thomas_r.,Apple recommended
thomas_r. thomas_r.
Level 7 (30,924 points)
Mac OS X
A:

DNS Unlocker pop-ups are almost always the result of hacked network hardware. Most likely, either your router or your modem have been remotely hacked or infected.

 

Try disconnecting the router and connecting a computer directly, via Ethernet wire, to the modem. Does it still suffer the same problem? If so, the modem is the cause of the problem. If not, it's the router.

 

If the modem is causing the problem, you'll probably have to contact your internet service provider (ISP), unless you have bought your own modem. Your ISP may also be able to help with a modem you own.

 

If the problem is with your router (which I assume you own), you'll need to contact the manufacturer of that router for advice on fixing it. For some routers, a reset is all that is necessary, while for others the fix may be more involved. If it's a really old router, consider replacing it with something newer.

Posted on Feb 5, 2016 12:26 PM

Close
Anduri1

Q: DNS Unlocker Removal for Mac and iPhones

  • All replies
  • Helpful answers

Previous Page 2

  • by thomas_r.,

    thomas_r. thomas_r. Feb 5, 2016 2:00 PM in response to ChitlinsCC
    Level 7 (30,924 points)
    Mac OS X
    Feb 5, 2016 2:00 PM in response to ChitlinsCC

    ChitlinsCC wrote:

     

    Thanks Thomas... what's with #3 in the article I found? [letter to the editor time?]

     

    That's Windows-related stuff. I'm not sure whether there is actual DNS Unlocker malware for Windows, or if that page just is giving generic advice that may not actually be specific to this issue. I've always suspected that malwaretips.com is just click-farming, with pages on all the various malware and adware out there giving almost identical advice.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Feb 5, 2016 2:23 PM in response to thomas_r.
    Level 5 (7,778 points)
    Notebooks
    Feb 5, 2016 2:23 PM in response to thomas_r.

    Clear... "As an unmuddied lake, sir. As clear as an azure sky of deepest summer...."

  • by Anduri1,

    Anduri1 Anduri1 Feb 11, 2016 3:28 AM in response to Linc Davis
    Level 1 (0 points)
    Feb 11, 2016 3:28 AM in response to Linc Davis

    Hi Linc Davis,

     

    So sorry for my late reply as i've been away for work. Here's a screenshot of a specific example of the page. Sometimes, you don't have to click the link...it will automatically redirect to another ad landing page....

     

     

    DNS.jpg

  • by Anduri1,

    Anduri1 Anduri1 Feb 11, 2016 3:31 AM in response to thomas_r.
    Level 1 (0 points)
    Feb 11, 2016 3:31 AM in response to thomas_r.

    Hi Thomas_r,

     

    Sorry for my delayed reply. I  tried following your advice but currently, I can't seem to connect via modem.As far as I can remember, I can connect automatically (plug and play).

  • by thomas_r.,

    thomas_r. thomas_r. Feb 11, 2016 5:09 AM in response to Anduri1
    Level 7 (30,924 points)
    Mac OS X
    Feb 11, 2016 5:09 AM in response to Anduri1

    Anduri1 wrote:

     

    I  tried following your advice but currently, I can't seem to connect via modem.

     

    I'm not sure why that might be, and it would probably take longer to try to troubleshoot that through this forum than it would for you to get a tech from your internet service provider to come out and check the hardware. I'd recommend taking that course of action at this point.

Previous Page 2