Goldenbill
Level 1 (52 points)
Mac OS X

Q: Why do I have a Spinning beachball when waking from sleep?

When I wake my OS X 10.6.8, 21.5" iMac from sleep it was very slow and there was/is a spinning beachball before it goes to work.  Thinking I may have a failing HD II used etresoft to evaluate it and got an "excellent" condition while speeding up my firefox action considerably but the beach ball is still there.

 

I read mac extremely slow (randomly), memory full, CPU fine 

 

I then ran the etresoft and checked my Console to find several notations like this:

 

1/28/16 10:52:10 PM    firefox[14441]    Set intl.ime.nstextinput.enable to true in about:config to fix input.

1/28/16 10:58:10 PM    [0x0-0x3d43d4].org.mozilla.firefox[14441]    1454050690890    addons.update-checker    WARN    Update manifest for {972ce4c6-7e08-4474-a285-3208198ce6fd} did not contain an updates property

 

1/29/16 3:36:46 AM    firefox[14834]    *** __NSAutoreleaseNoPool(): Object 0x1003d8980 of class NSCFDictionary autoreleased with no pool in place - just leaking

1/29/16 3:36:46 AM    firefox[14834]    *** __NSAutoreleaseNoPool(): Object 0x1003dc160 of class NSCFArray autoreleased with no pool in place - just leaking

1/29/16 3:36:46 AM    firefox[14834]    *** __NSAutoreleaseNoPool(): Object 0x1003bd6c0 of class NSCFDictionary autoreleased with no pool in place - just leaking

1/29/16 3:36:46 AM    firefox[14834]    *** __NSAutoreleaseNoPool(): Object 0x11accb6f0 of class NSCFData autoreleased with no pool in place - just leaking

1/29/16 3:36:46 AM    firefox[14834]    *** __NSAutoreleaseNoPool(): Object 0x11c2a9940 of class __NSFastEnumerationEnumerator autoreleased with no pool in place - just leaking

1/29/16 3:36:46 AM    firefox[14834]    *** __NSAutoreleaseNoPool(): Object 0x11c2dcfc0 of class NSCFNumber autoreleased with no pool in place - just leaking

1/29/16 3:36:46 AM    firefox[14834]    *** __NSAutoreleaseNoPool(): Object 0x118cba2b0 of class NSConcreteValue autoreleased with no pool in place - just leaking

1/29/16 3:36:46 AM    firefox[14834]    *** __NSAutoreleaseNoPool(): Object 0x11ac785e0 of class NSCFNumber autoreleased with no pool in place - just leaking

1/29/16 3:36:46 AM    firefox[14834]    *** __NSAutoreleaseNoPool(): Object 0x118cba310 of class NSConcreteValue autoreleased with no pool in place - just leaking

1/29/16 3:36:46 AM    firefox[14834]    *** __NSAutoreleaseNoPool(): Object 0x11c2931c0 of class NSCFDictionary autoreleased with no pool in place - just leaking

1/29/16 3:36:47 AM    firefox[14834]    *** __NSAutoreleaseNoPool(): Object 0x100373880 of class NSCFNumber autoreleased with no pool in place - just leaking

1/29/16 3:43:21 AM    [0x0-0x3e93e9].org.mozilla.firefox[14834]    Vector smash protection is enabled.

1/29/16 3:44:44 AM    [0x0-0x3e93e9].org.mozilla.firefox[14834]    Performance warning: Async animation disabled because frame size (1325, 9183) is bigger than the viewport (1508, 801) or the visual rectangle (1325, 9183) is larger than the max allowable value (17895698) [div]

1/29/16 3:44:50 AM    [0x0-0x3e93e9].org.mozilla.firefox[14834]    0

1/29/16 3:59:53 AM    Noticeboard[14859]    Noticeboard: Launched, starting NoticeboardUpdateOperation

1/29/16 3:59:54 AM    Noticeboard[14859]    Noticeboard: NoticeboardUpdateOperation finished with notification to show: (null)

1/29/16 3:59:54 AM    Noticeboard[14859]    Noticeboard: No notification to show. Terminating.

 

1/29/16 4:22:33 AM    Silverlight Preferences[14894]    Could not connect the action SetGPUVideoDecodeEnabled: to target of class PrefsPaneController

1/29/16 4:23:21 AM    [0x0-0x3e93e9].org.mozilla.firefox[14834]    0

1/29/16 4:23:55 AM    firefox[14834]    Set intl.ime.nstextinput.enable to true in about:config to fix input.

1/29/16 4:36:23 AM    firefox[14834]    Set intl.ime.nstextinput.enable to true in about:config to fix input.

 

Could this be my problem?

iMac, Mac OS X (10.6.8), 2T 3.33GHz Intel2 4G-Ram

Posted on Jan 30, 2016 11:26 PM

by Old Toad,Solvedanswer
Old Toad Old Toad
Level 10 (140,928 points)
Photos for Mac
A:

This webpage describes the manual removal of Genio: http://www.thesafemac.com/arg-genieo/

Posted on Feb 4, 2016 10:49 AM

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Goldenbill

Q: Why do I have a Spinning beachball when waking from sleep?

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  • by jason269,Helpful

    jason269 jason269 Feb 1, 2016 10:53 AM in response to Goldenbill
    Community Specialists
    Feb 1, 2016 10:53 AM in response to Goldenbill

    Hi, Goldenbill.  

     

    Thank you for visiting Apple Support Communities.  

     

    I understand your computer becomes unresponsive when waking from sleep.  Make sure to quit any open applications that aren't in use prior to placing your iMac in sleep mode.  The article below covers how to quit applications for Yosemite, but the steps do also apply to 10.6.8.  

     

    OS X Yosemite: Quit apps

     

    The next step would be going through the troubleshooting information below.  

     

    If your Mac doesn't wake when you expect

    Your Mac might pause a few seconds before it wakes up. If it doesn't seem to wake at all, check for these possibilities:

    • Your screen brightness might be turned down.
    • If you're using an external display, your display might be turned off. 
    • Your Mac might be in safe sleep. To wake from safe sleep, press the power button.
    • Check for a sleep indicator light, if applicable, and make sure that your Mac isn't turned off.

    If the previous steps don't work

    These additional steps may help identify or resolve the issue: 

    • Reset the SMC.
    • Reset NVRAM.
    • Disconnect external devices other than your Apple keyboard, mouse, and display. If that resolves the issue, gradually reconnect your devices, testing each time, until you find the device that is interfering with sleep. Then check the documentation that came with the device, or contact the device manufacturer.
    • Start up in Safe Mode to see if the issue is related to non-Apple startup items, login items, or kernel extensions. 
    • Try to isolate the issue by using another user account. 

     

    If your Mac doesn‘t sleep or wake when expected

     

    Cheers

  • by Allan Eckert,Helpful

    Allan Eckert Allan Eckert Feb 1, 2016 10:53 AM in response to Goldenbill
    Level 9 (53,486 points)
    Desktops
    Feb 1, 2016 10:53 AM in response to Goldenbill

    Your partial EtreCheck report is worthless.

     

    Post the whole thing if you want help.

  • by Goldenbill,

    Goldenbill Goldenbill Feb 1, 2016 10:31 AM in response to Allan Eckert
    Level 1 (52 points)
    Mac OS X
    Feb 1, 2016 10:31 AM in response to Allan Eckert

    Thank you Allan!  Here it is.

     

    EtreCheck version: 2.7.8 (238)

    Report generated 2016-01-29 11:57:41

    Download EtreCheck from http://etrecheck.com

    Runtime 2:51

    Performance: Excellent

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

    Click the [Remove] links to remove adware.

     

    Problem: Beachballing

    Description:

    when waking from sleep first a black page, then beachball then opening. 

     

    Hardware Information: ⓘ

        iMac (21.5-inch, Late 2009)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        iMac - model: iMac10,1

        1 3.33 GHz Intel Core 2 Duo CPU: 2-core

        4 GB RAM

            BANK 0/DIMM0

                Empty  

            BANK 1/DIMM0

                Empty  

            BANK 0/DIMM1

                2 GB DDR3 1067 MHz ok

            BANK 1/DIMM1

                2 GB DDR3 1067 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

     

    Video Information: ⓘ

        ATI Radeon HD 4670 - VRAM: 256 MB

            iMac 1344 x 756

            spdisplays_display_connector

     

    System Software: ⓘ

        OS X Snow Leopard 10.6.8 (10K549) - Time since boot: about 8 days

     

    Disk Information: ⓘ

        Hitachi HDS722020ALA330 disk0 : (1.82 TB) (Rotational)

            - (disk0s1) <not mounted> : 210 MB

            GBsHD (disk0s2) / : 897.32 GB (639.33 GB free)

            G4-eMacOSX (disk0s3) /Volumes/G4-eMacOSX : 174.09 GB (119.04 GB free)

            Time Machine Backups (disk0s4) /Volumes/Time Machine Backups : 928.37 GB (34.11 GB free)

     

        PIONEER DVD-RW  DVRTS09   ()

     

    USB Information: ⓘ

        Apple Inc. Built-in iSight

        Apple Internal Memory Card Reader

        Mitsumi Electric Hub in Apple Extended USB Keyboard

            Mitsumi Electric Apple Extended USB Keyboard

        Apple Inc. BRCM2046 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Computer, Inc. IR Receiver

     

    Firewire Information: ⓘ

        Newer Tech miniStack Classic 800mbit - 800mbit max

            - (disk1s1) <not mounted> : 210 MB

            xxxHD-0715 (disk1s2) /Volumes/xxxHD-0715 : 331.62 xx (112.95 xx free)

            Recovery HD (disk1s3) <not mounted>  [Recovery]: 650 MB

           xxxxxxxxG520"HDPar1 (disk1s4) /Volumes/xxxxxxxxxG520"HDPar1 : 20.00 xx (19.88 GB free)

            vvvvvvvvG520"HDPar1 2 (disk1s5) /Volumes/xxxxxxxxtG520"HDPar1 2 : 2.33 TB (2.33 TB free)

        OWC Mercury Elite-AL Pro unknown_device 800mbit - 800mbit max

            - (disk2s1) <not mounted> : 210 MB

            Bkup-HD (disk2s2) /Volumes/Bkup-HD : 249.92 xx (11.52 xx free)

            xxxxxxxxG520"HDPar1 (disk2s3) /Volumes/xxxxxxxxG520"HDPar1 1 : 15.00 xxx(14.96 xxx free)

            G4-eMacOSX (disk2s4) /Volumes/G4-eMacOSX 1 : 91.43 xxx (36.46 xxx free)

            17"G5-HD (disk2s5) /Volumes/17"G5-HD : 33.39 xxx (14.36 xxx free)

            DailyBkup-iMacHD (disk2s6) /Volumes/DailyBkup-iMacHD : 499.76 GB (441.84 GB free)

     

    Adware: ⓘ

        ~/Library/Application Support/Genieo

        One adware file found. [Remove]

     

    Kernel Extensions: ⓘ

            /Library/StartupItems/BRESINKx86Monitoring

        [loaded]    com.bresink.driver.BRESINKx86Monitoring (8.0) [Support]

     

            /System/Library/Extensions

        [loaded]    com.globaldelight.driver.BoomDevice (1.1 - SDK 10.1) [Support]

     

            /Volumes/Bkup-HD/Applications/Utilities/DiskWarrior.app

        [not loaded]    com.alsoft.Preview (4.4) [Support]

     

    Startup Items: ⓘ

        BRESINKx86Monitoring: Path: /Library/StartupItems/BRESINKx86Monitoring

        Startup items are obsolete in OS X Yosemite

     

    Launch Agents: ⓘ

        [loaded]    com.google.keystone.agent.plist [Support]

     

    Launch Daemons: ⓘ

        [loaded]    com.adobe.fpsaud.plist [Support]

        [loaded]    com.barebones.authd.plist [Support]

        [loaded]    com.barebones.textwrangler.plist [Support]

        [loaded]    com.google.keystone.daemon.plist [Support]

     

    User Login Items: ⓘ

        Kodak EasyShare Wireless Listener    Application  (/Applications/Kodak EasyShare.app/Contents/MacOS/Kodak EasyShare Wireless Listener.app)

        AIM    UNKNOWN  (missing value)

        Genieo    UNKNOWN  (missing value)

        smcFanControl    Application Hidden (/Applications/smcfancontrol_2_5_2 2/smcFanControl.app)

        Activity Monitor    Application  (/Applications/Utilities/Activity Monitor.app)

     

    Other Apps: ⓘ

        [running]    [0x0-0x10010].com.kodak.EasyShareHelper

        [running]    [0x0-0x11011].com.eidac.smcFanControl2

        [running]    [0x0-0x404404].org.mozilla.firefox

        [running]    [0x0-0x40e40e].com.etresoft.EtreCheck

     

    Internet Plug-ins: ⓘ

        Flip4Mac WMV Plugin: Version: 2.4.2.4 [Support]

        FlashPlayer-10.6: Version: 20.0.0.286 - SDK 10.6 [Support]

        JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version

        Flash Player: Version: 20.0.0.286 - SDK 10.6 [Support]

        QuickTime Plugin: Version: 7.6.6

        Google Earth Web Plug-in: Version: 7.1 [Support]

        RealPlayer Plugin: Version: Unknown [Support]

        Silverlight: Version: 5.1.41212.0 - SDK 10.6 [Support]

        iPhotoPhotocast: Version: 7.0 - SDK 10.7

     

    Safari Extensions: ⓘ

        The New York Times

     

    Audio Plug-ins: ⓘ

        iSightAudio: Version: 7.6.6

     

    3rd Party Preference Panes: ⓘ

        Flash Player  [Support]

        Flip4Mac WMV  [Support]

        Tuxera NTFS  [Support]

     

    Time Machine: ⓘ

        Time Machine information requires OS X 10.8 "Moutain Lion" or later.

     

    Top Processes by CPU: ⓘ

             4%    firefox

             4%    fontd

             2%    WindowServer

             0%    launchd(2)

             0%    Dock

     

    Top Processes by Memory: ⓘ

        770 MB    firefox

        111 MB    mds

        66 MB    Finder

        61 MB    WindowServer

        53 MB    DashboardClient(2)

     

    Virtual Memory Information: ⓘ

        1.23 GB    Free RAM

        2.77 GB    Used RAM

        11 MB    Swap Used

  • by Goldenbill,

    Goldenbill Goldenbill Feb 1, 2016 10:35 AM in response to jason269
    Level 1 (52 points)
    Mac OS X
    Feb 1, 2016 10:35 AM in response to jason269

    Thanks for your time Jason!  I've already done all those standard things if Allan's advice doesn't solve the problem I'll try the Safe Mode and Other User steps.

  • by Old Toad,

    Old Toad Old Toad Feb 1, 2016 2:57 PM in response to Goldenbill
    Level 10 (140,928 points)
    Photos for Mac
    Feb 1, 2016 2:57 PM in response to Goldenbill

    Adware: ⓘ

        ~/Library/Application Support/Genieo

        One adware file found. [Remove]

    You do have some adware installed.  Download and run Malwarebytes Anti-Malware for Mac.  It was developed by one of the top and most respected contributors here in the ASC. 

     

    Also reboot.  That will clear out cache and temp files. 

    OTsig.png

  • by Goldenbill,

    Goldenbill Goldenbill Feb 3, 2016 8:48 PM in response to Old Toad
    Level 1 (52 points)
    Mac OS X
    Feb 3, 2016 8:48 PM in response to Old Toad

    Hi OT!  I saw that but couldn't remove it.  The Malwarebites iis only good for 10.7x and I have 10.6.8.  Is there a way to remove it other than with the Malewarebites app?

  • by Old Toad,Solvedanswer

    Old Toad Old Toad Feb 4, 2016 10:49 AM in response to Goldenbill
    Level 10 (140,928 points)
    Photos for Mac
    Feb 4, 2016 10:49 AM in response to Goldenbill

    This webpage describes the manual removal of Genio: http://www.thesafemac.com/arg-genieo/

  • by Goldenbill,

    Goldenbill Goldenbill Feb 4, 2016 12:44 PM in response to Old Toad
    Level 1 (52 points)
    Mac OS X
    Feb 4, 2016 12:44 PM in response to Old Toad

    Thanks OT, this is a great help, unfortunately I've already given "Helped" stars to Allen Eckert and Jason so my thanks will have to be a simple Thanks!.  The article covered much that I've been wanting to learn but haven't run across up to now.

     

    My use of his Monitor search returned this:

     

    Last login: Thu Feb  4 11:36:16 on ttys000

    xxxxxxx-Computer-1:~ goldenbill$ ~/Library/LaunchAgents

    -bash: /Users/goldenbill/Library/LaunchAgents: is a directory

    xxxxxxx-Computer-1:~ goldenbill$ ~/Library/LaunchAgents

    -bash: /Users/goldenbill/Library/LaunchAgents: is a directory

    xxxxxxx-1:~ goldenbill$

     

    When I looked at "/users/goldenbill/Library/LaunchAgents"  I get:

     

    com.apple.FolderActions.enabled.plist

    com.apple.FolderActions.folders.plist

     

    Neither of which refers to Genieo.

     

    However, when I do a search in Spotlight I get a couple of Genieo's Uninstall but no Genieo App.  Could it be hidden and if so how do I get to it?

    The article didn't explain that other than the fact that it could be hidden.

     

    Here's the result of my Spotlight search:

    GenieoSpotlightSearch020416.png

    Will a simple "move to trash" clean these out?

     

     

     

     

     

    Sincerely do appreciate your help!

    goldie

  • by Old Toad,

    Old Toad Old Toad Feb 4, 2016 2:22 PM in response to Goldenbill
    Level 10 (140,928 points)
    Photos for Mac
    Feb 4, 2016 2:22 PM in response to Goldenbill

    That will clear up some of the files.  However, Spotlight can't search where many of the adware files are located.  To find those download and run Find Any File to search for a file with "genieo" in the file name.

     

    FAF can search areas that Spotlight can't like invisible folders, system folders and packages. If there are genieo files hiding somewhere on your hard drive FAF will find it.

  • by Goldenbill,

    Goldenbill Goldenbill Feb 4, 2016 2:26 PM in response to Goldenbill
    Level 1 (52 points)
    Mac OS X
    Feb 4, 2016 2:26 PM in response to Goldenbill

    Again from Spotlight, for "Genio" rather than "Genio"s") I get 12 Makefile's and 18 plists.   Plus an .rtf copy of my work on the subject.

     

    My head's spinning!  I hope I haven't gone overboard here OT but it seems I've really fallen into Alice's WAnderland.  Hope you haven't thrown up your hands.  I'll let it rest until I hear from you. Your links have been fabulous. 

     

    ....goldie

  • by Old Toad,

    Old Toad Old Toad Feb 4, 2016 2:39 PM in response to Goldenbill
    Level 10 (140,928 points)
    Photos for Mac
    Feb 4, 2016 2:39 PM in response to Goldenbill

    Let me know what you find with Find Any File.

  • by Goldenbill,

    Goldenbill Goldenbill Feb 4, 2016 2:57 PM in response to Old Toad
    Level 1 (52 points)
    Mac OS X
    Feb 4, 2016 2:57 PM in response to Old Toad

    2,346,923,  Boy that FAF really does dig.  Can you offer me some filters so as to get what I need without all the garbage?

  • by Old Toad,

    Old Toad Old Toad Feb 4, 2016 3:07 PM in response to Goldenbill
    Level 10 (140,928 points)
    Photos for Mac
    Feb 4, 2016 3:07 PM in response to Goldenbill

    You get that many files searching for "genieo"? There's something very wrong there. Don't delete those files. 

    Find Any File001.jpg

  • by Goldenbill,

    Goldenbill Goldenbill Feb 4, 2016 7:12 PM in response to Old Toad
    Level 1 (52 points)
    Mac OS X
    Feb 4, 2016 7:12 PM in response to Old Toad

    I'm spinning my wheels, making too many mistakes, going to take a break but I''ll be back.  Don't go too far OT. 

     

    ....goldie

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