ainasya

Q: HOW I DO MANAGE MY DECLINED PAYMENT METHOD

I HAD TRY SO MANY TIMES, FILLING THE INFORMATION ABOUT MY PAYMENT METHOD

I HAD TRY ANOTHER ACCOUNT BANK BUT STILL MY PAYMENT METHOD WAS DECLINED

PLEASE HOW TO MANAGE THIS

ITS HARD FOR ME TO UPDATE MY APPS AND DOWNLOADS SOME APPS

Posted on Jan 31, 2016 1:12 AM

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Q: HOW I DO MANAGE MY DECLINED PAYMENT METHOD

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  • by joe_7399,

    joe_7399 joe_7399 Feb 1, 2016 8:44 AM in response to ainasya
    Community Specialists
    Feb 1, 2016 8:44 AM in response to ainasya

    Hello ainasya,

     

    Thanks for using the Apple Support Communities!

     

    I understand that you are trying to add a payment method to your Apple ID, but have been unsuccessful. We know that situations with billing information can be frustrating, but we are here to help!

     

    To begin, the following article explains a scenario where a user would be unable to add a payment method because the credit card company’s records don’t match the user’s records in the iTunes Store. I would first suggest reading over this article to make sure everything matches and is correct. 

     

    If your credit card company's records don't match your records in the iTunes Store - Apple Support

     

    The next article is a basic guide that gives instructions on how to change your payment method. You sound familiar with this process, but if you continue to have trouble adding a payment method, I would suggest contacting iTunes Store support as the article suggests. 

     

    Get help

    If you need help changing your payment information, credit card details, or billing information, contact iTunes Store support.

     

    Change or remove your Apple ID payment information - Apple Support

     

    Cheers