You may consider for security to change passwords and if you store bank or
financial information in your computer, change those passwords to access...
Anything open to you in Admin owner account was open to their remote access.
So that means they were likely able to harvest open information stored in there.
According to the Phony "tech support" / "ransomeware" linked topic information:
"Worse yet, they may attempt to deceive you into granting them remote control of your Mac,
conceivably enabling them to install a "backdoor" granting criminals unfettered ability to har-
vest any or all the information contained on your Mac, to be used for any conceivable purpose.
That's a road you do not want to travel...."
If you have a bank card and other access, passwords to Apple ID (your mail is name)
can be changed; not the AppleID itself; you may need to contact your bank, etc.
I'm not sure what else to check, and the time is near 3 AM here; so I'm rather tired.
Avoid downloading junk-ware cleaning apps that mostly are other scams; they are
not able to correct the after-effects of allowing strangers via remote access into your
Mac, past the security of your own control. There are preventative actions, first.
How to install adware - actually how to avoid it, + how to uninstall it
Some may suggest to get and run an app created by another ASC contributor that has
helped in looking for some evidence of added artifacts that may mean adware malware
or other bits; or maybe symptoms of an issue can be found this way, in troubleshooting
performance. The http://etrecheck.com/ app is helpful if you read through to see what
it can do, and how to use it, and how to understand what it finds, then what to try to do.
This can also generate a report that could be posted as text into an ASC discussion.
And it may not apply to this. Another item that is also originally created by a different
contributor to these ASC discussions, was formerly known as AdwareMedic by T. Reed;
now it is a malwarebytes product, it is free http://www.adwaremedic.com/index.php
Perhaps someone will see this, as the time here is 3AM, so it's 7AM EST US & add ideas.
So I am hopeful but pragmatic.
Assume they have access to anything in there...
Sorry to not have any exacting further ideas in this matter.😐
