My FaceTime works for about 30-45 minutes and then it starts to reconnect and fails.. How can I fix this?

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My FaceTime works for about 30-45 minutes and then it starts to reconnect and fails.. How can I fix this?

My FaceTime works for about 30-45 minutes and then it starts to reconnect and fails. The opposite FaceTimers iPhone does the same. How do we fix this?

iPhone 6 Plus, iOS 9.2.1

Posted on Jan 31, 2016 4:15 AM

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Answer 1

jeremy_v

Community Specialist

Feb 1, 2016 10:21 AM in response to Esme1772

Hi Esme1772,

Thanks for participating in the Apple Support Communities.

If FaceTime disconnects during calls, you (and the opposite FaceTimer) can use the troubleshooting steps in Get help if you can't make or receive FaceTime calls.

All the best.

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