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Am trying to transfer my photos from external hard drive onto photos, some are ok but others I am getting message saying "unable to get metadata" can anyone help as to what I can do please?


OSX El Capitan 10.11.3

iMac (21.5-inch, Late 2013)

Posted on Jan 31, 2016 3:52 AM

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9 replies

Jan 31, 2016 1:46 PM in response to léonie

I think so, looking at this:

Seagate Expansion Drive

Kind: Volume

Created: Friday 8th August 2014

Modified: Thursday 28th January 2016

Format:Mac OS Extended (Case-sensitive, Journaled)

Capacity: 3TB

Available: 1.73TB

It is allowing them to transfer 20 at a time but with over 20,000 photos, this could take me some time to do, surely there is some way quicker?

Jan 31, 2016 2:06 PM in response to Heather56b

is your internal system drive also formatted "case-sensitive"? If not, it is risky. If you craete files there with filenames that only differ in the case of the characters, you may not be able to copy them back to your system drive.

It is allowing them to transfer 20 at a time but with over 20,000 photos, this could take me some time to do, surely there is some way quicker?


Try to create a folder on the drive and export to this folder and not directly to the toplevel of the drive.


When you reformatted the drive for MacOS X, did select GUID partition table?

Jan 31, 2016 2:37 PM in response to léonie

Is this of any help?


Vendor: Intel

Product: 8 Series Chipset

Link Speed: 6 Gigabit

Negotiated Link Speed: 3 Gigabit

Physical Interconnect: SATA

Description: AHCI Version 1.30 Supported

APPLE HDD HTS541010A9E662:


Capacity: 1 TB (1,000,204,886,016 bytes)

Model: APPLE HDD HTS541010A9E662

Revision: JA0AB5D0

Serial Number: JD8002EZ093WYD

Native Command Queuing: Yes

Queue Depth: 32

Removable Media: No

Detachable Drive: No

BSD Name: disk0

Rotational Rate: 5400

Medium Type: Rotational

Partition Map Type: GPT (GUID Partition Table)

S.M.A.R.T. status: Verified

Volumes:

EFI:

Capacity: 209.7 MB (209,715,200 bytes)

BSD Name: disk0s1

Content: EFI

Volume UUID: BDC1974F-6B8C-3DAE-9DB2-3AA3C17BF506

Macintosh HD:

Capacity: 999.35 GB (999,345,127,424 bytes)

Available: 960.95 GB (960,953,024,512 bytes)

Writable: Yes

File System: Journaled HFS+

BSD Name: disk0s2

Mount Point: /

Content: Apple_HFS

Volume UUID: 9BC54104-78BE-3703-8839-66226E047518

Recovery HD:

Capacity: 650 MB (650,002,432 bytes)

BSD Name: disk0s3

Content: Apple_Boot

Volume UUID: 8CBB0885-4A87-3185-8779-C698A3C39BC2


Jan 31, 2016 2:46 PM in response to Heather56b

No problem Heather, I was a bit short, sorry.


To check the file system of your system drive, select your MacintoshHD in the Finder and use the command "File > Get Info" from the main menu bar. The Info panel will show you the file system of your System drive.

User uploaded file


Also create a folder on what drive, the external?

Right. I meant, don't try to export directly to the top level of your external drive. Create a folder on that drive and try to export the photos into that folder.

You could also first create a folder on your Desktop, exportta large batch of the photos to this folder, then drag this folder to your external drive. Does that work better? This would test, if your external drive is to blame or Photos.


but I have no idea about the last bit either?

I'm not sure about this either, but my experience with drives, that have been originally formatted for use with PCs, may have a wrong partition table.

You can check the Partition scheme with Disk Utility.


In Disk Utility select your drive in the sidebar and click the "Partition" tab. The Partition Scheme should say GUID Partition Map.


User uploaded file

Feb 1, 2016 2:15 AM in response to Heather56b

If that is done will that make transferring photos a simpler process?

Perhaps. But it will definitely make reading the photos you are storing there safer.


If you want to change the format of the drive you will first have to copy all data you want to keep to a different drive, because reformattng will erase it.

Then launch disk Utility - it is in your Applications folder, subfolder "Utilities".


You format your drive from the "partitition" tab of the Disk Utility panel. Make sure, you have the external drive selected and not your system drive.


The procedure is described here: https://support.apple.com/en-us/HT201909

The panel will look a bit differently in El Capitan (more like in my screen shot above), but it is basically the same.

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