Heather56b

Q: Photos

Am trying to transfer my photos from external hard drive onto photos, some are ok but others I am getting message saying "unable to get metadata" can anyone help as to what I can do please?

 

OSX  El Capitan 10.11.3

iMac (21.5-inch, Late 2013)

Posted on Jan 31, 2016 3:52 AM

Close

Q: Photos

  • All replies
  • Helpful answers

  • by léonie,

    léonie léonie Jan 31, 2016 11:00 AM in response to Heather56b
    Level 10 (105,761 points)
    iLife
    Jan 31, 2016 11:00 AM in response to Heather56b

    what is the file system of the external drive? Is it MacOS Extended (Journaled)

  • by Heather56b,

    Heather56b Heather56b Jan 31, 2016 1:46 PM in response to léonie
    Level 1 (4 points)
    Jan 31, 2016 1:46 PM in response to léonie

    I think so, looking at this:

    Seagate Expansion Drive

    Kind: Volume

    Created: Friday 8th August 2014

    Modified: Thursday 28th January 2016

    Format:Mac OS Extended (Case-sensitive, Journaled)

    Capacity: 3TB

    Available: 1.73TB

    It is allowing them to transfer 20 at a time but with over 20,000 photos, this could take me some time to do, surely there is some way quicker?

  • by léonie,

    léonie léonie Jan 31, 2016 2:06 PM in response to Heather56b
    Level 10 (105,761 points)
    iLife
    Jan 31, 2016 2:06 PM in response to Heather56b

    is your internal system drive also formatted "case-sensitive"?  If not, it is risky. If you craete files there with filenames that only differ in the case of the characters, you may not be able to copy them back to your system drive.

    It is allowing them to transfer 20 at a time but with over 20,000 photos, this could take me some time to do, surely there is some way quicker?

     

    Try to create a folder on the drive and export to this folder and not directly to the toplevel of the drive.

     

    When you reformatted the drive for MacOS X, did select GUID partition table?

  • by Heather56b,

    Heather56b Heather56b Jan 31, 2016 2:22 PM in response to léonie
    Level 1 (4 points)
    Jan 31, 2016 2:22 PM in response to léonie

    I have no idea I'm afraid I am being a bit dense, how do I find out about internal drive? Also create a folder on what drive, the external? And I'm really sorry but I have no idea about the last bit either?

  • by Heather56b,

    Heather56b Heather56b Jan 31, 2016 2:37 PM in response to léonie
    Level 1 (4 points)
    Jan 31, 2016 2:37 PM in response to léonie

    Is this of any help?

     

    Vendor: Intel

      Product: 8 Series Chipset

      Link Speed: 6 Gigabit

      Negotiated Link Speed: 3 Gigabit

      Physical Interconnect: SATA

      Description: AHCI Version 1.30 Supported

    APPLE HDD HTS541010A9E662:

     

      Capacity: 1 TB (1,000,204,886,016 bytes)

      Model: APPLE HDD HTS541010A9E662              

      Revision: JA0AB5D0

      Serial Number: JD8002EZ093WYD

      Native Command Queuing: Yes

      Queue Depth: 32

      Removable Media: No

      Detachable Drive: No

      BSD Name: disk0

      Rotational Rate: 5400

      Medium Type: Rotational

      Partition Map Type: GPT (GUID Partition Table)

      S.M.A.R.T. status: Verified

      Volumes:

    EFI:

      Capacity: 209.7 MB (209,715,200 bytes)

      BSD Name: disk0s1

      Content: EFI

      Volume UUID: BDC1974F-6B8C-3DAE-9DB2-3AA3C17BF506

    Macintosh HD:

      Capacity: 999.35 GB (999,345,127,424 bytes)

      Available: 960.95 GB (960,953,024,512 bytes)

      Writable: Yes

      File System: Journaled HFS+

      BSD Name: disk0s2

      Mount Point: /

      Content: Apple_HFS

      Volume UUID: 9BC54104-78BE-3703-8839-66226E047518

    Recovery HD:

      Capacity: 650 MB (650,002,432 bytes)

      BSD Name: disk0s3

      Content: Apple_Boot

      Volume UUID: 8CBB0885-4A87-3185-8779-C698A3C39BC2

     

  • by léonie,

    léonie léonie Jan 31, 2016 2:46 PM in response to Heather56b
    Level 10 (105,761 points)
    iLife
    Jan 31, 2016 2:46 PM in response to Heather56b

    No problem Heather, I was a bit short, sorry.

     

    To check the file system of your system drive, select your MacintoshHD in the Finder and use the command "File > Get Info" from the main menu bar. The Info panel will show you the file system of your System drive.

    Screen Shot 2016-01-31 at 23.34.49.png

     

    Also create a folder on what drive, the external?

    Right.  I meant, don't try to export directly to the top level of your external drive. Create a folder on that drive and try to export the photos into that folder.

    You could also first create a folder on your Desktop, exportta large batch of the photos to this folder, then drag this folder to your external drive.  Does that work better?  This would test, if your external drive is to blame or Photos.

     

    but I have no idea about the last bit either?

    I'm not sure about this either, but my experience with drives, that have been originally formatted for use with PCs, may have a wrong partition table.

    You can check the Partition scheme with Disk Utility.

     

    In Disk Utility select your drive in the sidebar and click the "Partition" tab.  The Partition Scheme should say GUID Partition Map.

     

    Screen Shot 2016-01-31 at 23.41.32GMT.png

  • by léonie,

    léonie léonie Jan 31, 2016 2:53 PM in response to Heather56b
    Level 10 (105,761 points)
    iLife
    Jan 31, 2016 2:53 PM in response to Heather56b

    I see, your System drive is correctly formatted, as it should be, and it is not case sensitive.  It would be much preferable, if your external drive were also not case sensitive.

  • by Heather56b,

    Heather56b Heather56b Jan 31, 2016 11:44 PM in response to léonie
    Level 1 (4 points)
    Jan 31, 2016 11:44 PM in response to léonie

    Okay, how do I change that? If that is done will that make transferring photos a simpler process?

  • by léonie,

    léonie léonie Feb 1, 2016 2:15 AM in response to Heather56b
    Level 10 (105,761 points)
    iLife
    Feb 1, 2016 2:15 AM in response to Heather56b
    If that is done will that make transferring photos a simpler process?

    Perhaps. But it will definitely make reading the photos you are storing there safer.

     

    If you want to change the format of the drive you will first have to copy all data you want to keep to a different drive, because reformattng will erase it.

    Then launch disk Utility - it is in your Applications folder, subfolder "Utilities".

     

    You format your drive from the "partitition" tab of the Disk Utility panel.  Make sure, you have the external drive selected and not your system drive.

     

    The procedure is described here:  https://support.apple.com/en-us/HT201909

    The panel will look a bit differently in El Capitan (more like in my screen shot above), but it is basically the same.