HT201354: If you forgot your Apple ID

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hà thành

Q: I don't remember my secret question, answer and the second email but I have password of my Apple ID and my phone number. I want receive email for my secret question to my Apple ID because this is a gmail. Please help me

I don't remember my secret question, answer and the second email but I have password of my Apple ID and my phone number. I want receive email for my secret question to my Apple ID because this is a gmail. Please help me

iPhone 6s Plus, iOS 9.2.1

Posted on Jan 31, 2016 9:27 AM

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Q: I don't remember my secret question, answer and the second email but I have password of my Apple ID and my phone number. I want re ... more

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  • by Niel,Solvedanswer

    Niel Niel Feb 1, 2016 4:00 AM in response to hà thành
    Level 10 (312,709 points)
    Mac OS X
    Feb 1, 2016 4:00 AM in response to hà thành

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.


    (139026)

  • by hà thành,

    hà thành hà thành Feb 2, 2016 7:23 PM in response to Niel
    Level 1 (0 points)
    Feb 2, 2016 7:23 PM in response to Niel

    PPlease help me, after I fil this form I had email from Apple support my case is is : 1040886087 and they want me call to team security support but I can't call for them. My English is very bad and I don't know how to call   . Do you have any idea for help me send this id for them ?or you can help me send this ? Please help me, thank you so much