My Mac Pro crashes randomly. Screen goes a pale colour with vertical pin stripes. Screen stays in this condition for about 30 seconds before the mac shuts done and restarts. It will crash with programs like Premier Pro CC running or if it is sitting idle with no programs open. Any suggestions?
Mac Pro, OS X El Capitan (10.11.3)
see if there are any panic reports in the log, using this article:
Mac OS X: How to log a kernel panic - Apple Support
If there are kernel panics, cut and paste the text of one in its entirety. Please do not post a screenshot -- by the time we see them they are illegible. And do not post more than the first few lines of an Application panic -- those are only useful to the developer.
OK. Thanks. her are kernel Panic Repors that relate to each of the shutdowns. Here is the most recent from today:
Mon Feb 1 09:44:00 2016
Event: GPU Reset
Date/Time: Mon Feb 1 09:44:00 2016
Application:
Path:
OS Version: Mac OS X Version 10.11.3 (Build 15D21)
Graphics Hardware: AMD FirePro D700
Signature: 4e
Report Data:
GPURestartReportStart
------------------------
Hung Channels: GFX DMA1
------------------------
[04] AccelChannel: DMA1
Pending Command from : UnknownCtx
PendingCommandTimestamp: 0x0000797e, TotalDWords: 0x00000004, GART Offset=0x00000001801d4000, stamp_idx=4, estamp=0x0000797e
PendingCommandStart:
PendingCommandEnd
------------------------
[04] DMA1 HWChannel : Enabled, NotIdle
LastReadTimestamp : 0x0000797d
NextSubmitTimestamp : 0x00007992
[DMA1, ts:0x0000797e]: No semaphore wait
[DMA1, ts:0x0000797e]: semaphore signal: 0xffffff805d584400
HWSemaphore 0xffffff805d584400 Signal Event: [DMA1 channel[4] TS:0x00007991 lastReadTS:0x0000797d]
------------------------
[0] PFP_HEADER_DUMP: 0xc0023200 0xc0053c00 0xc0034300 0x00002010 0x0000a2a4
[0] ME_HEADER_DUMP : 0xc0034300 0xc0005200 0xc0004600 0xc0012d00 0xc0002f00
[1] PFP_HEADER_DUMP: 0xfe7dba59 0x7fde5c82 0xf94bf44a 0x1258c633 0x409f8113
[1] ME_HEADER_DUMP : 0xa4de9964 0xf05c7674 0x66e613c4 0xae2a5e13 0xb01b2694
[2] PFP_HEADER_DUMP: 0x15f2ba39 0xe813b317 0xaeeb0243 0x652b5b10 0xafa0a3ab
[2] ME_HEADER_DUMP : 0xf94ffbff 0x4eadfffd 0xa4be6677 0xdf360b1f 0xf7ae17cf
------------------------
SRBM_CNTL : 0x000003ff | CP_ME_CNTL : 0x00000000
SRBM_STATUS: 0x20000fc0 | SRBM_STATUS2: 0x00000040
GRBM_STATUS: 0xb3527028 | GRBM_STATUS2: 0x00000200
[sh,se]=[0,0] spiDebugBusy 0x0003d010: [LS,HS,ES]=[0,0,0] [GS,VS,PS0,PS1]=[0,1,0,0] [CS0,CS1,CS2]=[0,0,0]
[sh,se]=[0,1] spiDebugBusy 0x0003d010: [LS,HS,ES]=[0,0,0] [GS,VS,PS0,PS1]=[0,1,0,0] [CS0,CS1,CS2]=[0,0,0]
[sh,se]=[1,0] spiDebugBusy 0x00000000: [LS,HS,ES]=[0,0,0] [GS,VS,PS0,PS1]=[0,0,0,0] [CS0,CS1,CS2]=[0,0,0]
[sh,se]=[1,1] spiDebugBusy 0x00000000: [LS,HS,ES]=[0,0,0] [GS,VS,PS0,PS1]=[0,0,0,0] [CS0,CS1,CS2]=[0,0,0]
------------------------
GPU HangFlags 0x00000007: AsicHangState 0x00000007, AsicResetRequirement 0x00000002
IndividualEngineHang: 1
NonEngineBlockHang : 1
FenceNotRetired : 1
PerEngineReset : 0
FullAsicReset : 1
HangEngineBitmap : 0x0000004e
Hung Engines Detected by Cail: GRAPHICS COMPUTE0 COMPUTE1 DRMDMA1/SDMA
------------------------
AMDTahitiGraphicsAccelerator PCIe Device: [6:0:0] State: ENABLED
Configuration: deviceBits: 0x50096798, capabilityBits: 0x30840300
TotalVideoRAMBytes: 0x0000000180000000 (6442450944)
-------------------
IF you configure the Mac Pro late 2013 when you setup the machine for the first time, it ask you if you want to send diagnostic report to apple and to the developer, if you check yes this report will go to the developer and to apple. Seems to me that you will have to reinstall the adobe software delete it now, for some reason it has corrupt some files and it's causing your machine to crash. Also seems to me that the graphics card in the line of the software that causes the machine to crash.
Mac Pro Crashing
