Q: Unable to request support from Apple due to erased Macintosh HD resulting in no startup disk
As I had to erase my Macintosh HD as it was not able to repair the disk my Mac has in turn removed the startup disk. I am running in Recovery mode and tried to download Lion but "temporarily unavailable" message is displayed. I cannot request support from Apple online support as there is no serial number when in Recovery mode so I am at a loss. I have downloaded (and paid) for OS X Lion which I don't believe I should have had to pay for as it was already on my Macbook when purchasing. However, waiting for it to be "delivered" to my email - not sure what the delay is.
I am by no means tech savvy, so please take it easy on the tech language
Thanks
MacBook Pro, null
Posted on Jan 31, 2016 6:07 PM
It depends on your MacBrook Pro Model, i.e., you may have to remove the user replaceable battery.: https://support.apple.com/en-us/HT204347
Posted on Feb 5, 2016 3:32 PM