barrybridges

Q: Safari closes once a day, each morning

I have a Macbook Pro running OS X 10.9.5. I don't want to upgrade the OS for now.

 

Every morning, Safari will expectedly quit without any warning. But the strange thing is that it only ever does it once a day, and it's around the same sort of time - usually some point between 9 and 11am.

 

It's really strange and I can't figure out why this keeps happening.

 

Sometimes it'll be when I leave my desk and leave it open, but equally it can happen midway through a Google Hangout, or when I'm just browsing the web. There appears to be no trigger and it's not exactly the same time each day; it's just roughly the same time, mid-morning.

 

I'm not bothered by it, but it would be nice to know why it keeps happening and if I can stop it happening, as it is a daily occurrence.

MacBook Pro (Retina, 13-inch, Mid 2014), OS X Mavericks (10.9.5)

Posted on Feb 1, 2016 1:54 AM

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Q: Safari closes once a day, each morning

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  • Helpful answers

  • by thunderzzz,

    thunderzzz thunderzzz Feb 1, 2016 1:56 AM in response to barrybridges
    Level 6 (8,379 points)
    Notebooks
    Feb 1, 2016 1:56 AM in response to barrybridges

    Try to reset Safari settings:

    1.Open Safari

    2. Click on Safari menu at the top(to the right from the Apple logo)

    3. Select preferences/privacy tab

    4. Click on Remove all website data

    5. Close Safari.

    Delete Safari cache files:

    1. Click on finder

    2. Look for GO menu at the top

    3. click on GO and hold down the option key. This will show user library folder.

    4. Click on Library and look for Caches folder

    5. In caches folder open com.apple.Safari folder

    6. Move to trash Cache.db file.

    This should solve the issue. If it will not help try to turn off Safari extentions

    1.Open Safari

    2. Click on Safari menu at the top(to the right from the Apple logo)

    3. Select preferences

    4. Find extentions tab

    5. Turn off all the extentions

    6. Relauch Safari

    If Safari is slow, stops responding, quits unexpectedly, or has other issues - Apple Support

  • by Linc Davis,

    Linc Davis Linc Davis Feb 1, 2016 7:35 AM in response to barrybridges
    Level 10 (207,978 points)
    Applications
    Feb 1, 2016 7:35 AM in response to barrybridges

    You may have installed an older variant of the "Genieo" or "InstallMac" ad-injection malware. Please follow the instructions on this Apple Support page to remove it.

    Back up all data before making any changes.

    In addition to the files listed in the support article, you may also have some of the following:

    ~/Library/LaunchAgents/com.Installer.completer.download.plist
    ~/Library/LaunchAgents/com.Installer.completer.ltvbit.plist
    ~/Library/LaunchAgents/com.Installer.completer.update.plist
    ~/Library/LaunchAgents/com.spigot.SearchProtection.plist
    ~/Library/Application Support/IM.Installer

    Removing these files, if they exist, is optional if you've already followed Apple's instructions.

    One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.

    After removing the malware, remember to reset your home page in all the web browsers affected, if it was changed.

    If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.

    Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic," "CNET Download," or "SourceForge." Never visit any of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.

    In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere  should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.

    Still in System Preferences, open the App Store or Software Update pane and check the box marked

              Install system data files and security updates (OS X 10.10 or later)

    or

              Download updates automatically (OS X 10.9 or earlier)

    if it's not already checked.