Lunemar

Q: No sound from my coming out my iPad's internal speaker, but will provide sound when connected to a speaker or using headphone. How to fix the internal speaker. Please help. Thanks.

IPAD MD328X/A " IOS 9.2.1 ". Internal speaker not giving sound, but it will provide sound when using headphone or connected to a speaker. How to fix the internal ipad speaker. Please help. Thanks.

iPad (3rd gen) Wi-Fi, iOS 9.2.1

Posted on Feb 1, 2016 3:24 AM

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Q: No sound from my coming out my iPad's internal speaker, but will provide sound when connected to a speaker or using headphone. How ... more

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  • by pedro d,

    pedro d pedro d Feb 2, 2016 10:39 AM in response to Lunemar
    Community Specialists
    Feb 2, 2016 10:39 AM in response to Lunemar

    Hello there, Lunemar.

     

     

     

    It sounds like you are not hearing sound from your iPad from the speaker but can hear when using headphones or bluetooth speaker. The following Knowledge Base article offers up some great steps for troubleshooting:

     

     

     

    If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker

     

     

     

    Follow these steps and test the sound after each one.

    1. Go to Settings > Sounds and drag the Ringer And Alerts slider to turn the volume up.
    2. If you can hear sound from the speaker, then the speaker works. Continue with these steps to find the setting or switch that's affecting the sound. If you can't hear sound from the speaker, contact Apple Support.
    3. If your device has a Ring/Silent switch, make sure it's set to ring. If you can see orange, it's set to silent.
    4. Restart your device.
    5. Open an app that has music or sound effects. Adjust the volume with the volume buttons or the slider in Control Center.
    6. Go to Settings > Bluetooth and turn off Bluetooth.
    7. If there's still no sound, connect a headset. If you can hear sound through the headset, remove it and clear any dust or debris from the headset jack of your device.
    8. If the device is in a case, make sure that the case doesn't block the speaker.
    9. Use a brush to gently clear any debris from the speaker and Lightning connector (or 30-pin dock connector). The brush should be clean and dry and have soft bristles.
    10. Update your device to the latest version of iOS.

    If you follow these steps and still hear no sound or distorted sound, contact us.

     

     

     

    Thanks for reaching out to Apple Support Communities.

     

     

     

    Cheers.