Apple Event: May 7th at 7 am PT
My Apple TV remote has the IR output to my TV constantly sending out the volume down
I press the volume up it goes up but when I stop pressing it goes back down with none of the buttons pressed, I can stop it going down covering the remote with my hand.
Has anyone had the same or similar issue with the remote ?
The settings on the Apple TV for the remote IR doesn't appear to change the IR output.
Any ideas how to fix it ?
Apple TV, iOS 9.1
Note the membrane switches mounted to the board. The membrane is probably collapsed and stuck down.
https://www.ifixit.com/Teardown/Apple+TV+4th+Generation+Teardown/49046
Nice move covering the iR output to confirm it was sending a signal without a key press. The buttons on the remote are just mechanical switches and it sounds like your remote switch is bad. I would take the unit back under warranty and get a replacement.
When I take it back do I need to take both the Apple TV with the Remote or can i just take the remote ?
How do I use my iPad as a remote ?
Has anyone opened a siri remote control ?
I would pack the whole thing up.
On the iPad download the Apple remote app on it and follow the instructions to pair it with the Apple TV.
Set up Remote for your iPhone, iPad, or iPod touch - Apple Support
KevP3860 wrote:
Has anyone opened a siri remote control ?
You'll void the warranty doing that, return it for a replacement.
Thanks for all your replies I was unsure on how to open it without breaking something, I hope to get to the local Apple service repairs dealer soon.
This wasn't sent to Apple as it stopped turning the volume down, it has now started working on the home cinema sound system but not the TV both are Samsung!
It can't control the volume on 2 devices.
I just had this problem and tried resetting the Siri Remote by pressing and holding the "Menu" button and the "Volume Up" simultaneously for 3 seconds. It seemed to have fixed the problem.
AppleTv 4 - IR stuck on the down volume for TV
