Iphone 5S not restarting

Question

Iphone 5S not restarting

Hi,

My iphone 5s is not restarting. when I charge, it doesn't show charge signal also. Last month I tried charging with third party charger. for 10-15 days I was able to charge but next day when I got up and tried charging, nothing comes up.... after a week I tried with IOS genuine charge but no luck. I tried all the ways of pressing wake/sleep + home button but nothing works. I tried connecting to laptop but it doesn't recognize my iphone. I am not able to do anything now. Please suggest how can I restart my Iphone.

iPhone 5s, iOS 8.4.1

Posted on Feb 1, 2016 11:46 PM

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Answer 1

D.Cohen

Level 6

8,588 points

Feb 2, 2016 2:38 AM in response to hemlata.solanki

If your computer won't recognise your iOS device, follow the steps suggested by Apple.

Here’s what you need to do if you have a PC:

https://support.apple.com/en-us/HT204095

Here’s what you need to do if you have a Mac:

https://support.apple.com/en-us/HT203979

Try using the DFU mode:

Connect your device to your computer using a USB cable.
Turn off the device.
Press and hold the Power button for 3 seconds
Press the Home button while holding the Power button and hold both for 10 seconds.
Release the Power button, but KEEP HOLDING the Home button.
After about 15 seconds, iTunes will tell you it has detected a device in Recovery Mode.
Restore your device

More info here: https://www.theiphonewiki.com/wiki/DFU_Mode

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Answer 2

Feb 10, 2016 2:57 AM in response to D.Cohen

Hi, Thanks for you reply.

I have tried all the ways u mentioned but nothing worked..:( Finally visited apple service center and they suggested to change the battery. Battery died. After changing battery, my phone started working but still I see battery is running very fast even after not using data connection or WIFI.

Thanks

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