No audio output / stuck on digital out / no sound / red light

Hello,


I had my headphones (standard apple) plugged in last night and put Macbook to sleep with them in, before pulling them out this morning. Unfortunately since then my internal speakers have disappeared from a list of my audio outputs. Now the audio still plays in both ears when headphones are plugged in. Audio also plays when I boot up/switch on the macbook through the speakers which would suggest to me that there is no damage there. The light in the port comes on and stays on permanently only after I play music through the headphones. It doesn't switch on at start up or when headphones are plugged in without the music.


What I have tried so far:


Plugging in and out the headphones and switching the macbook on and off with them in and out.

I have tried blowing into the jack

I have tried turning the headphones both clockwise and anticlockwise in the port and moving side to side.

I have done both SMC and PRAM resets (multiple times).

I have deleted my audio preferences contents in the library folder.


(Macbook now out of warranty, and I would imagine the cost of potentially replacing logicboard is going to be more than what my macbook is worth now)

MacBook Pro (15-inch Late 2011), OS X El Capitan (10.11.3)

Posted on Feb 2, 2016 3:14 AM

Reply
5 replies

Feb 2, 2016 3:36 AM in response to NeoCubism

NeoCubism wrote:


Toothpick does nothing, light stays on.


Perhaps you did not do it long enough to hit the correct spot.


One user reported success using a Q-tip, taking off most of the cotton and twisting it around inside the port.


Often a shot of compressed air will solve the problem.


If all fails and you lose patience, bring the MBP to an Apple store genius bar.


Ciao.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

No audio output / stuck on digital out / no sound / red light

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.