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Feb 3, 2016 9:40 AM in response to forabointby judysings,Hi foraboint,
Something similar happened to me recently, as my bank issued new cards making the old ones unusable. So, even though the item you are trying to download is free, I would suggest taking a look at the payment information for your Apple ID account. When you click to Edit your payment information, you will need to enter your card's expiration date and CVV code. Check to make sure the billing address matches what is on your bank statement. Enter the required information and click Done to update it. Then, sign out of your iTunes Store account and sign back in. Let us know if the issue persists when you try to download the app. Also, try downloading a different free app just to confirm the issue isn't with the first one.
Change or remove your Apple ID payment information
Take care,
