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Q: 2015 Macbook screen fading unexpectedly to black

Hi everyone!

 

My brand new 2015 Macbook (just out of the box) has this funny quirk where the screen fades to black unexpectedly. After a bit of aggressive mouse wiggling it wakes back up. It's as though the machine is going into sleep mode even though I'm in the middle of using it (typing etc)

 

Is this a fault? Or is it possible I'm entering some command that's setting it off ? Or is it interacting with my iPhone somehow?

 

My last mac is 7 years old, I'm still getting used to a lot of the functionality.

 

Thanks for your time.

MacBook, OS X El Capitan (10.11.3)

Posted on Feb 2, 2016 5:15 AM

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