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Helpful answers
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Feb 2, 2016 9:09 AM in response to Coomblesby Linc Davis,The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.
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Feb 2, 2016 3:48 PM in response to Linc Davisby Coombles,Sadly I'm in Australia - I don't think we have that option.
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Feb 2, 2016 6:01 PM in response to Coomblesby Linc Davis,You do have the option, but if the machine is going to sleep when you put your phone near it, that's because the magnetic lid sensor is being tripped by the magnetic field of the phone.
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Feb 3, 2016 5:58 PM in response to Linc Davisby Coombles,Linc - thank you so much. I'm pretty certain this is what the problem is. I would never, ever have worked that out on my own.
Thanks!!