Why does my ipod continue to have the iTunes recovery screen and continuing to give me the (40) error message when I try to perform the recovery? I am stuck!
iPod touch, iOS 4.2
Hi Wmwelch,
The resource below provides some troubleshooting steps for the error you are seeing when you try to update your iPod touch.
Get help with iOS update and restore errors
Check for hardware issues
Errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 53, 56, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Your device or computer might have a hardware issue that stops the update or restore from completing.
- Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
- Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
- Make sure that your security software and settings are allowing communication between your device and update servers.
- If you still see the error message when you update or restore, contact Apple support.
Take care,
Why does my ipod continue to have the iTunes recovery screen and continuing to give me the (40) error message when I try to perform the recovery? I am stuck!
