EmilyAlexandra

Q: how do i restore my iMac to factory settings?

i have an iMac (21.5 inch, Mid 2011) back to the factory settings?

i'm a sucker for apple products i have everyone there is and i do love my iMac but for the past few months I've been having a lot of trouble with it. it is hard for me to go on the internet or watching netflix or any other movie sites as other sites pop up or it freezes. i am a young 16 year old girl and i do have work to do on my iMac but recently I've been having that much trouble with my iMac i have now decided that i want to sell my iMac to someone else. i am now in the process of wiping everything off it and starting fresh, i have decided i what a new mac book which could be more practical for me everyday anyway. i have searched the internet for a while now to find a way to restore my iMac that works, many people say with my model of iMac it doesn't restore back to factory settings but all apple products restore so I've carried on searching. could someone please advise and help me with what to do

thank you x

iMac

Posted on Feb 2, 2016 12:56 PM

Close

Q: how do i restore my iMac to factory settings?

  • All replies
  • Helpful answers

  • by Kappy,

    Kappy Kappy Feb 2, 2016 1:02 PM in response to EmilyAlexandra
    Level 10 (271,850 points)
    Desktops
    Feb 2, 2016 1:02 PM in response to EmilyAlexandra

    Before Selling or Giving Away Your Pre-Lion Mac

     

    Follow these instructions until you get to Step 5:

     

              What to do before selling or giving away your Mac - Apple Support

     

    When you reach Step 5 you will need your Snow Leopard or earlier installer disc that came with the computer when it was new.

     

    1. Follow these steps for installing the original version of OS  that came with the computer.

     

         1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came

             with your computer.  Insert the disc into the optical drive and restart the computer.

             After the chime press and hold down the  "C" key.  Release the key when you see

             a small spinning gear appear below the dark gray Apple logo.

     

         2. After the installer loads select your language and click on the Continue

             button. When the menu bar appears select Disk Utility from the Utilities menu.

             After Disk Utility loads select the hard drive entry from the left side list (mfgr.'s ID and

             drive size.)  Click on the Partition tab in the DU main window.  Set the number of

             partitions to one (1) from the Partitions drop down menu, click on Options button

             and select GUID, click on OK, then set the format type to MacOS Extended

             (Journaled), then click on the Apply button.

     

         3. When the formatting has completed quit DU and return to the installer.  Proceed

             with the OS X installation and follow the directions included with the installer.

     

         4. If you are planning to sell or give your computer away, then do the following:

     

            After you reformat your hard drive and reinstall OS X, the computer restarts to a

            Welcome screen and asks you to choose a country or region. If you want to leave

            the Mac in an out-of-box state, don't continue with the setup of your system. Instead,

            press Command-Q to shut down the Mac. When the new owner turns on the Mac,

            the Setup Assistant will guide them through the setup process.