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QuickTime for Windows cannot export H.264 on computers that have more than 16 CPU cores due to a problem in the Apple H.264 compressor component.

Is this a known issue? Is there a fix for this QT H.264 export error? If so, any ETA?


Windows 7 Enterprise SP1

Intel Xeon CPU X5650 @ 2.67GHz 2.66GHz (2 processors)

48.0 GB RAM

24 cores

64-bit OS


Adobe Premiere Pro CC 2015.2 (9.2.0 (41) Build)


Installed QuickTime v7.7.8 (1680.95.71)


“QuickTime Export Error

QuickTime for Windows cannot export H.264 on computers that have more than 16 CPU cores due to a problem in the Apple H.264 compressor component.”

Adobe Premiere Pro CC 2015.2-OTHER, Windows 7

Posted on Feb 2, 2016 1:44 PM

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1 reply

QuickTime for Windows cannot export H.264 on computers that have more than 16 CPU cores due to a problem in the Apple H.264 compressor component.

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