lperez6

Q: Downloaded song are missing in my liburary, I bought and downloaded songs. and only some songs are available in my library and others I can't add them or download them.

I bought and downloaded songs. and only some songs are available in my library and others are missing I can't add them or download them. through the itunes store or anything please help me.

iPhone 6, iOS 9.2.1

Posted on Feb 2, 2016 7:06 PM

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Q: Downloaded song are missing in my liburary, I bought and downloaded songs. and only some songs are available in my library and oth ... more

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  • by alex_h1,

    alex_h1 alex_h1 Feb 4, 2016 6:42 AM in response to lperez6
    Community Specialists
    Feb 4, 2016 6:42 AM in response to lperez6

    Howdy lperez6,

    Thanks for using the Apple Support Communities.

     

    If you're trying to download previously purchased music from the iTunes Store, then they might no longer be available in the store and available for redownload.  For more information please see below:

     

    Before you can access a past purchase, you need to do the following:

    1. Sign in with the Apple ID that you used for the original purchase. Use these steps to see which Apple ID you used to download an item.
    2. Check to see if the purchases you're looking for are hidden. If your purchases are hidden, you might not see them even after you follow the steps below. Learn how to unhide purchases.
    3. See if the content is available for redownload. Previously purchased items might not be available if they're no longer on the iTunes Store. Also, make sure that you’re in a country where you can redownload items. If you changed your Apple ID from one country to another, you can’t download items you purchased in a previous country.

    If you're a member of Apple Music, items that you've saved for offline use won't appear in your purchased section. Learn more about Apple Music.

    Download your past purchases

     

    Take care.

  • by CanalogSE,

    CanalogSE CanalogSE Feb 4, 2016 7:52 AM in response to alex_h1
    Level 1 (8 points)
    Feb 4, 2016 7:52 AM in response to alex_h1

    For the attention of  alex_h1

    Dear editor...

    Why do I get e-mail copies of all your replies to other community participants, various subjects ??

    This morning (local swedish time) I had 20 (twenty!)  e-mails in my inbox !! This afternoon a further three copies of for me irrelevant e-mail message replies...

    Can you please check on this - I am only interested in replies to my specific problem...

    Thanking you in advance 

    CanalogSE

  • by King_Penguin,

    King_Penguin King_Penguin Feb 4, 2016 8:54 AM in response to CanalogSE
    Level 10 (132,903 points)
    iTunes
    Feb 4, 2016 8:54 AM in response to CanalogSE

    It looks like you've decided to 'follow' alex_h1 - if you hover your mouse pointer over their name on their reply you should get a popup, is there an 'unfollow' button on that ? Or click on 'content' towards the top right of the page, and then 'following' on the left-hand side of the next screen and remove him from there.