Google translate:
My macbook pro retina early 2013 for a while not extinguished or reincia when I press the start button or go to the apple in the upper left corner is unresponsive, the windows are closed but still does not turn off only the background stays screen, only forcing shutdown turns off. The truth try everything, restore disks, formatie the mac with the assistant and still the problem persists. Anyone know for what reason for this or how I can fix.
It I not clear what exactly happened when your dis "The truth try everything, restore disks, formatie the mac with the assistant and still the problem persists."
If you have
MacBook Pro (Retina, 15 inch, Early 2013) |
then see:
http://www.apple.com/support/macbookpro-videoissues/
otherwise:
- Try resetting the SMC and NVRAM/PRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
About NVRAM and PRAM
- Try starting in Safe Mode
OS X: What is Safe Boot, Safe Mode?
- Boot to Recovery and repair the startup disk
OS X: About OS X Recovery - Apple Support
- If it is repairable reinstall the OSX
How to reinstall OS X on your Mac - Apple Support
- If you do not have a backup use disk utility to restore the internal disk to an external disk so you can try to recover data.
Then format the startup disk and do a fresh install of OSX
If still problem that indicates a hardware problem. Service is required.